Questions & Answers
- Model:
- 14-dq0052dx/685K1UA#ABA
- |
- SKU:
- 6499749
Q: QuestionCan I sign in to my iTunes on this computer
Asked by Anonymous.
- A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. iTunes is one of the apps in the Widows Store, so you can do it either with the app or from the iTunes website with your browser.
Answered by HP Team

Q: QuestionWhat is the keyboard size?
Asked by Lynn.
- A:Answer Thank you for the question. The keyboard is approximately 4.25" x 11".
Answered by HP Team

Q: QuestionCan this be use for a pc gaming systems? If so which one is preferred?
Asked by Bnb.
- A:Answer Thank you for the question. This laptop is better suited for student and general household use, perhaps some casual gaming. If gaming is your main concern, most games have minimum system and graphics requirements (RAM, processor speed, discrete graphics, etc.). Please research the requirements of games you'd like to play to ascertain if this laptop will be minimally acceptable or if you'll need more power and better graphics.
Answered by HP Team

Q: QuestionHas it been known to run hot, crash, or any other thing that can go wrong with it
Asked by 3321Angel.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer im on it 4-5 hours at a time it hasnt happened yet and its always plugged in
Answered by Eshel77
Q: QuestionHi, Is this laptop VR compatible? Jim
Asked by Jim.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer Not sure. I don’t think my daughter has tried it on the laptop and I don’t want to give her any ideas.
Answered by Emjae
Q: QuestionIs this laptop good for running games or downloads?
Asked by Anonymous.
- A:Answer This computer is only good for running basic games, in my experience it struggles to run games like Minecraft and Roblox without crashing.
Answered by SusannaD
Q: Questionwant basic computer for my sister. Need to access internet, have email account and a word program. Will this laptop work for this?
Asked by cj.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer Yes, this laptop is perfect for this.
Answered by SusannaD
Q: QuestionI'm trying to order 2 for shipping And it won't let me. Keeps saying this item is no longer available for pickup.. Why
Asked by Deb.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer They're most likely out of stock at the location you are trying to pickup at.
Answered by SusannaD
Q: QuestionDoes this laptop comes with a camera
Asked by Kia.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer It comes with a front facing camera installed.
Answered by SusannaD
Q: QuestionCan you play games like Roblox on this?
Asked by Anonymous.
- A:Answer Yes, you can run Roblox on this laptop.
Answered by HP Team

Q: Questiondoes this computer have windows 10?
Asked by jalyn.
- A:Answer It comes with windows 11 installed but you can install windows 10 yourself.
Answered by SusannaD
Q: QuestionIfsthe usb c port full function so you can power the laptop or is for data only ?
Asked by paul.
- A:Answer Thank you for your question. No, the HP Laptop 14-dq0052dx cannot be charged through its USB-C port. The USB-C port on this model supports data transfer only.
Answered by HP Team

Q: QuestionCan this computer be set up to receive and send gmail?
Asked by David.
- A:Answer Yes
Answered by SusannaD
Q: QuestionIs this a touchscreen
Asked by Jeff.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer it is not
Answered by Eshel77
Q: QuestionCan this be returned if not used?
Asked by Nan.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer Best Buy has a 15-day return policy for laptops.
Answered by HP Team

Q: QuestionCan you play roblox on this laptop?
Asked by Anonymous.
- A:Answer For any software you may be interested in, you will want to look at the publisher's website for the system requirements to make sure you it matches the specs for the settings you would like to run that software on. Updates can change those requirements which can impact the settings you can run it on or if you can run it all. At this time Roblox recommends a processor with a higher frequency.
Answered by HP Team

Q: QuestionIs this a good gaming laptop?
Asked by gamgam47.
- A:Answer Not at all. Doesnt even run small games.
Answered by BethanyD
Q: QuestionHow do you know if your computer is new or used
Asked by C.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer The product will be listed as "refurbished", "open box" or "pre-owned" if it is not new.
Answered by HP Team

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