Questions & Answers
- Model:
- 14-dq0052dx/685K1UA#ABA
- |
- SKU:
- 6499749
Q: QuestionI received a notification my first day using this laptop, that my login and password was compromised for one of my accounts that I logged into on Microsoft Edge. How is that possible? What can I do to protect this from happening again?
Asked by AT.
- A:Answer The standard I was taught back in "the old days" was to create a passphrase that's easy to remember, but is hard to guess. For example, if I'd gotten a stuffed dog from my girlfriend, I might have chosen "ThestuffeddogIgotfrommygirlfriend". Although now, there are programs like LastPass that will create and store passwords for you with random numbers and letters. Thank you for asking the question!
Answered by HP Team

Q: QuestionI know this is dumb question , With the HDMI can You connect your consolé to your laptop for screen mirroring ?
Asked by Ale.
- A:Answer Hello. Thanks for your question. The HDMI port on this HP laptop is designed to allow you to connect the laptop to a monitor or TV.
Answered by HP Team

Q: Questionwhat is warranty on this product?
Asked by Janis.
- A:Answer This laptop comes with a 1-year manufacturer's warranty.
Answered by HP Team

Q: QuestionDoes it have google play store pre-installed?
Asked by El.
- A:Answer The google play store is not on this computer, but it does have Microsoft store
Answered by Anna
Q: Questionwhat external cd dvd r/w drive to work with laptop
Asked by tom.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer This laptop will be compatible with a USB external DVD player.
Answered by HP Team

Q: QuestionI am having to use Excell for a college class and my mac is not compatible, will this computer be compatible?
Asked by Anonymous.
- A:Answer Thank you for the question. Yes, this laptop will be compatible with Excel. Note that the storage is just 64GB. We recommend that you have ancillary storage (a flash drive) if you intend to save files locally instead of to the cloud.
Answered by HP Team

Q: QuestionCan you play Roblox on this laptop?
Asked by Robloxgamers123.
- A:Answer Wait it does work with really good Quality better than a I pad or I phone really good Quality You Made Hp
Answered by Anonymous
Q: QuestionHow long is the warranty on this computer
Asked by satmik.
- A:Answer Thank you for asking. The HP 14-dq0052dx laptop has a one-year warranty covering defects in workmanship. Additionally, there are extended warranties offered for purchase from Best Buy and HP..
Answered by HP Team

Q: QuestionDoes this laptop support a card reader?
Asked by Peter.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer No
Answered by ShirleyJ
Q: QuestionDoes this laptop work with a card chip reader?
Asked by Peter.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer Yes, this laptop does have an SD media card reader.
Answered by HP Team

Q: QuestionI have to do many applications for work and download program will this lap top work for that?
Asked by KC.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer Thank you for the question. I submit that a laptop that comes with more RAM and storage will be a better fit. If you decide on a model that comes with Windows 11 S Mode, you may need to convert the system to Windows 11 Home (free, simple, not reversible) if you'll be downloading from origins other than the Microsoft Store or intend to use a browser other than Microsoft Edge. See a better choice for work here: https://www.bestbuy.com/site/hp-15-6-touch-screen-laptop-intel-core-i3-8gb-memory-256gb-ssd-natural-silver/6510528.p?skuId=6510528
Answered by HP Team

Q: QuestionHow big is the Hard Drive (memory)
Asked by Mikey.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer Thank you for the question. The HP 14-dq0054dx has 64GB storage on an eMMC (chip) and 4GB RAM. There is no physical hard drive.
Answered by HP Team

Q: QuestionCan I play a CD/DVD on it?
Asked by TAPEWA.
- A:Answer It doesn’t have an internal player but you can connect an external one
Answered by wends
Q: QuestionDoes Sequel Server, Azure, Snowflake, and other similar applications work on this computer?
Asked by AC.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer This model is not a good option for that type of software. This model works best for web browsing and streaming video. I would look for a model that has an Intel i5 CPU or AMD Ryzen 5 CPU.
Answered by HP Team

Q: QuestionCan this laptop run power point presentations? Also can it run Zoom as well as screen sharing in Zoom?
Asked by 32brian.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer Mine came with Microsoft 365. I don’t know about zoom.
Answered by Gigi
Q: QuestionDoes this laptop have Bluetooth
Asked by Anonymous.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
- A:Answer Yes, this laptop does have Bluetooth capabilities.
Answered by HP Team

Q: QuestionDoes this laptop still come with one year microsoft office subscription or only 30 days trial
Asked by Mina.
This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
- A:Answer One year
Answered by Rudydud3
Q: QuestionDoes this item come with RAM? Would this item work for a video visit ? Would i be able to download the flash adobe?
Asked by Lynn.
- A:Answer Yes.
Answered by Anonymous
Q: QuestionWill this laptop support dual monitors if I use a HDMI adapter?
Asked by Anonymous.
- A:Answer Yes
Answered by Joey
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