Questions & Answers

Q: QuestionCan this labtop be use to unlock a iPhone 11 max

Asked 3 years ago by John.

• A:Answer Hello, this device is a Windows operating software device and anything you can do on a Windows device you will be able to do on this. Thank you for being an HP customer!

  Answered 3 years ago by HP Team

  
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Q: Questionstupid question- does this model support games like minecraft?? i know some dont

Asked 3 years ago by ayla.

• A:Answer This computer is not powered to run minecraft without lag and glitching, even if you increase the ram.

  Answered 3 years ago by Anonymous

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Q: QuestionIf I have a work account through office 365, outlook email, will this laptop be able to let me log in? Are the apps already downloaded on the computer? My work account is free, so I am curious if I will have to purchase 365 once logged in?

Asked 3 years ago by Anonymous.

• A:Answer Yes, they are already installed. The computer comes with a one-month trial of 365, but you should be able to enter your login credentials to override the trial period.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes this laptop have the ability to fold over and be used as a tablet? Also, does it have a touch screen feature?

Asked 3 years ago by Mason.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer NO it does not

  Answered 3 years ago by jjriley

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Q: QuestionWhat type of speakers does it have?

Asked 3 years ago by Cwebb.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Thank you for your question! The HP Laptop 14-dq0055dx has dual speakers.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs MS Office loaded on this laptop for permanent use or is there an extra cost for that?

Asked 3 years ago by CapeCod.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Yes it is already loaded on.

  Answered 3 years ago by Danman

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Q: QuestionCan you use AOL as your main browser with this laptop with Windows 11 safe mode?

Asked 3 years ago by edo1.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Because the computer is running in S Mode, it can only download apps that are in the Windows Store, and the AOL browser is not available. However, you can easily take the computer out of S mode, and then you could download and run the AOL browser. Microsoft has the instructions for taking the computer out of S mode at https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307#WindowsVersion=Windows_11

  Answered 3 years ago by HP Team

  
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Q: QuestionIs this a gaming laptop?

Asked 3 years ago by Michael.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Its not a " gaming" laptop parsei, but i play xbox on it regularly through the xbox app an also have gamepass ultimate. Sometimes i run HDMI to my flatscreen an play an others i run off the laptop display an its very crisp on the laptop display so id say yes it can be used for gaming but isnt a "gaming" laptop.

  Answered 3 years ago by NOISEYBOI

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Q: QuestionIs this laptop compatible with quickbooks Premier Plus 2022?

Asked 3 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer Hello. Thanks for your question. This HP laptop cannot handle Quickbooks Premier Plus 2022. We advise looking at the system requirement of the software. We recommend partnering with a Blue Shirt team member in the computer department at Best Buy for further assistance.

  Answered 3 years ago by HP Team

  
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Q: Questiondoes this laptop run windows 10? thank you Kathy

Asked 3 years ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer No windows 11

  Answered 3 years ago by ChuckVerified Purchase

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Q: QuestionIs this computer good for working from home

Asked 3 years ago by Ash.

• A:Answer So long as you are not running numerous overly complex programs simultaneously, it should not have a problem. You would have to be more specific regarding what your work entails you to use, in terms of the computer, to have an idea of the computing power you would need.

  Answered 3 years ago by PricezRus

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Q: QuestionDoes it comes with a charger?

Asked 3 years ago by Cupcake.

• A:Answer Yes

  Answered 3 years ago by Anonymous

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Q: QuestionYou said Microsoft Office (2021) was more suitable for this laptop. I didn’t see it in the Microsoft App Store. But you said that is the only place you can download software from for this computer. Can I download Microsoft Office 2021 from the Internet?

Asked 3 years ago by Avery.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Mine came witb microsoft 365 i just went to microstoft office download an fallowed the prompts i like the new version 2022 im assuming its user friendly even i can use it.

  Answered 3 years ago by NOISEYBOI

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Q: QuestionWhat HP series is it?

Asked 3 years ago by C3PUT.

• A:Answer Its a 14dq0052dx series just type that into google and it will come up it should say if its a specific series or what have you.

  Answered 3 years ago by NOISEYBOIVerified Purchase

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Q: QuestionWill this computer support collage needs? For example online classes?

Asked 3 years ago by Scar.

• A:Answer You would want to check the system requirements for the software you would need for the college classes. Updates can change system requirements and that can affect what settings you would use the software on or if you could run it at all. For college use, you might want to consider your future classes and see what sort of programs they tend to use as well so that you are not having to buy another unit when you start a new semester with new classes.

  Answered 2 years ago by HP Team

  
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Q: QuestionWill this laptop work with my wireless printer? How much will it cost to continue Windows after the one month trial?

Asked 3 years ago by Gabi.

• A:Answer Yes, this laptop does have wireless capabilities. There is no charge for the Windows 11 Home in S mode operating system.

  Answered 3 years ago by HP Team

  
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Q: QuestionI see it has windows 11 installed in the s mode. What exactly is "the s mode"?

Asked 3 years ago by Tom.

• A:Answer Windows 11 in S mode is a version of Windows 11 that's streamlined for security and performance, while providing a familiar Windows experience. To increase security, it allows only apps from Microsoft Store, and requires Microsoft Edge for safe browsing.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan I run Audacity on this?

Asked 3 years ago by Cas.

• A:Answer For any software you will want to check the system requirements from developer's website and make sure that the model matches the spec requirements for the setting you would like to use. Note that updates can change the system requirements and that would affect what settings you might be able to use or if you can use the software at all.

  Answered 3 years ago by HP Team

  
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Q: QuestionIf you already have Microsoft suite for Windows 10 can you install that instead of requiring the subscription? Compatible? thanks,

Asked 3 years ago by TWiG.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Thank you for the question. Yes, but you'll need to install Microsoft Office to a flash drive or connect an external CD drive, and save documents to the flash drive or cloud storage - this laptop has just 64GB of storage onboard. You can also use Microsoft 365 online by simply logging in to your account.

  Answered 3 years ago by HP Team

  
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