Questions & Answers

Q: QuestionIs this a good laptop for grad school?

Asked 3 years ago by MARIE.

• A:Answer I used this laptop for school and zoom classes. Not much space so for sure you will need to get extra storage. But overall it was easy setup and easy to log in to my classes

  Answered 3 years ago by Bonbons

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Q: QuestionCan this run sims 4

Asked 3 years ago by maybabyxoxox.

• A:Answer No, this laptop does not meet the minimum system requirements to run sims 4.

  Answered 3 years ago by HP Team

  
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Q: Questiondoes this computer work well with Microsoft Teams and Zoom meetings?

Asked 3 years ago by Upsetuser.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Yes it works great with both.

  Answered 3 years ago by Isela

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Q: QuestionI bought Word for a current laptop a few years ago, can I transfer it to a new one?

Asked 3 years ago by Sheshe.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Yes you just enter the access key from the old laptop to the new one.

  Answered 3 years ago by Isela

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Q: QuestionWill i be able to download games through google ?

Asked 3 years ago by s7vn6n.

• A:Answer Yes you just need to change the setting to allow downloads from other sources.

  Answered 3 years ago by IselaVerified Purchase

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Q: QuestionI’m about to start college in the fall, and I was told that an HP laptop would be the best option. Would this model be suitable for a college student?

Asked 3 years ago by E123.

• A:Answer Yes I am a current college student and I use this laptop for my schoolwork its perfect.

  Answered 3 years ago by Isela

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Q: QuestionCan you use a Bluetooth printer for this laptop

Asked 3 years ago by Deandre.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer This model will be able to connect to a Bluetooth printer.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs this compatible with AT&T 5G network? HP 14-dq0020nr 14" Laptop, Intel Celeron

Asked 3 years ago by ATT5GNetwork.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Yes

  Answered 3 years ago by Perfectlaptop

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Q: Questioncan I hook up a magic jack to this?

Asked 3 years ago by Pawdaddy56.

• A:Answer No clue

  Answered 3 years ago by PerfectlaptopVerified Purchase

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Q: QuestionCan you use steam the gaming software

Asked 3 years ago by Legonugget.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer You would want to check the system requirements on the developer's site for Steam. You would also have to turn off S mode on this unit. Updates can impact if the software will run and how well it runs. You would also need to do this for the games you would be interested in playing. The same is true even if you are planning on doing cloud based gaming.

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes this come with a warranty already or do I have to purchase it separately?

Asked 3 years ago by Rex.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer You have to purchase

  Answered 3 years ago by Perfectlaptop

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Q: QuestionIs windows 10 installed on this laptop?

Asked 3 years ago by Hello.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer No, it comes with windows 11.

  Answered 3 years ago by Ashley

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Q: QuestionWill zoom work on this laptop?

Asked 3 years ago by Manorlady.

• A:Answer Yes, zoom will work.

  Answered 3 years ago by Ashley

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Q: QuestionI only need this to download updates from the internet site to a USB stick. Does it have a USB port ……and would I need any software to do this?

Asked 3 years ago by VB.

• A:Answer Yes there is a USB port but I’m not sure if you need software to do that.

  Answered 3 years ago by Ashley

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Q: QuestionThis model computer is there a particular type of external drive that needs to be directly attached to it without a cable or will any type work? What is your recommendations?

Asked 3 years ago by Anonymous.

• A:Answer Mo

  Answered 3 years ago by PerfectlaptopVerified Purchase

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Q: QuestionDoes it come with excel?

Asked 3 years ago by Alan.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer Thank you for your question, Alan! This comes with a 30-day trial for new Microsoft 365 subscribers. MS 365 includes many Office apps such as Excel and Word. You will want to purchase Office or a monthly or annual subscription to MS 365 to keep access to Excel for Windows.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan this be upgraded/improved

Asked 3 years ago by LANMAN.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black

• A:Answer Yes

  Answered 3 years ago by Perfectlaptop

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Q: QuestionDoes this laptop have touch screen?

Asked 3 years ago by Bdog.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue

• A:Answer Thank you for your question. This laptop does not have a touch screen.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan you play fortnite decent on this?

Asked 3 years ago by RandomCharacters.

• A:Answer Yes all of my needs are met but this laptop

  Answered 3 years ago by Jody

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