A:AnswerThank you for the question. The 14-dq0051dx laptop has no user-accessible RAM (memory) slots. In theory, an upgrade could be performed, however, this would involve very strong DIY skills or a trained technician, as the RAM is soldered to the motherboard. The eMMC chip is flash storage, not memory. It cannot be upgraded, but you can use an external flash or disk drive to augment storage.
A:AnswerUnfortunately, neither the storage or the RAM can be upgraded on this computer. Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. While Office is available in the store, Fortnite is not available.
