A:AnswerNot really, this kind of laptop is for maybe school or things you usually do every day. like watch Netflix, maybe buy a movie. But maybe you should try to buy a laptop that’s pacifically for gaming.
A:AnswerUnfortunately, this isn't really a good forum for trying to troubleshoot a problem. I'd suggest contacting the HP support team: https://support.hp.com/us-en/contact-hp . Alternatively, you can reach them by phone at 1-800-474-6836.