Questions & Answers
- Model:
- 14-dq6012dx
- |
- SKU:
- 10436198
Q: QuestionIs this device compatible with Windows 11?
Asked by K.
- A:Answer Yes. This is a Windows 11 computer. Take the time to read the product description and you will get answers to all your questions.
Answered by Stine
Q: QuestionDoes this laptop have a dvd player?
Asked by ShaggyDawg.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Natural Silver
- A:Answer No, but it will support an external DVD or Blue-Ray drive (not included). Most modern computers, especially portable 14-inch and smaller laptops omit this nearly obsolete format.
Answered by GlennW
Q: QuestionDoes it comes with a camera?
Asked by Anonymous.
- A:Answer The specs list a 720p (HD) camera. This will provide basic video chat functions, but don't expect much as this is not full HD.
Answered by GlennW
Q: QuestionWill the geek squad come to my house and set everything up?
Asked by Loricawfee.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Pale Rose Gold
- A:Answer Yes
Answered by Brandon
Q: QuestionCan you upgrade the ram?
Asked by JBOD.
- A:Answer Yes, it can be upgraded to 32GB using two 16GB modules. The manual lists the max ram as 16GB but it can actually take up to 32GB
Answered by jikester
Q: QuestionCan you plug your Canon camera into the USB port and upload the files? My current computer doesn't allow.
Asked by Unnamed.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Sky Blue
Q: QuestionDoes the laptop have a cd/dvd player?
Asked by LDWChatt.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Willow Green
- A:Answer No
Answered by user948179
Q: QuestionDoes this laptop have a camera
Asked by Meechie4.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Willow Green
- A:Answer Yeahh and it's pretty good quality
Answered by AngelG
Q: QuestionCan I load MS Office 365 Personal Classic?
Asked by TG.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Willow Green
- A:Answer Mine can with it already uploaded and 1 year free service
Answered by user948179
Q: QuestionDoes the laptop arrive ready for the internet?
Asked by Mick.
- A:Answer Yesss!
Answered by user948179
Q: QuestionCan you download apps like Netflix?
Asked by Sand.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Sky Blue
- A:Answer Yes it’s easy to download and add to screen
Answered by user948179
Q: QuestionDoes this model have Microsoft 365 office that includes word, excel, and PowerPoint with it
Asked by SonyaB.
- A:Answer Yes 1 year free
Answered by user948179
Q: Questionis Windows Defender anti-virus software included?
Asked by Chuck60.
- A:Answer Yes it’s built in with window 11
Answered by user948179
Q: Questioncan you screen mirror to a television with this?
Asked by tonyb.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Sky Blue
- A:Answer Yes
Answered by Brandon
Q: QuestionDoes this have a CD drive to install things?
Asked by Susie.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Sky Blue
- A:Answer No.
Answered by user450736
Q: QuestionCan you upgrade the RAM and harddrive in this laptop?
Asked by LuisC.
This question was asked about the related product: HP - 14" Laptop - Intel Processor N150 2025 - 4GB Memory - 128GB UFS - Sky Blue
- A:Answer Yes, it can be expanded to 32GB (even though the manual lists 16GB), you can do 32GB.
Answered by Jikester











 for more information. ENERGY STAR and the ENERGY STAR logo are registered trademarks of the U.S. Environmental Protection Agency.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f959a5dc-0754-4882-9818-ca0df0e83231.jpg;maxHeight=54;maxWidth=54;format=webp)


























