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Questions & Answers

Your price for this item is $549.99
The comparable value price is $799.99
Page Showing 21-40 of 277 questions
  • QuestionDoes this laptop have a disk drive?

    Asked by Anonymous.

    • Answer No

      Answered by StaceyB

  • QuestionDoes my local store have this computer in stock?

    Asked by ValrieP.

    • Answer My local store had it in stock. You’ll need to select your store to check if it is in stock there.

      Answered by Moviefan

  • QuestionThe BB spec sheet says it has a back lit keyboard, but appears that is not true after purchasing. Am I missing something to setup, or did BB get it wrong?

    Asked by Mikcin.

    • Answer I have this computer and it does not have a backlit keyboard.

      Answered by AaronT

  • QuestionIs it a convertible 2-in-1 laptop/tablet?

    Asked by Anna.

    • Answer Hi Anna, thanks for your question about this HP 15.6" Full HD Touch-Screen Laptop (model 15-fd0127dx)! It is not a 2-in-1 convertible laptop.

      Answered by HP Team

  • QuestionCan this be connected to external dual monitors?

    Asked by Imnotechgenius.

    • Answer Quoting the Datasheet: "1 USB Type-C® 5Gbps signaling rate (supports data transfer only and does not support charging or external monitors)"

      Answered by luislast

  • QuestionWhat is max memory (can I upgrade to 64Gb)?

    Asked by 3tcubed.

    • Answer If the customer-supplied photos are of the Model 15-fd0127dx (SKU: 6612253) advertised, HP's replies on this question are inaccurate. These photos clearly show two standard SODIMM slots and corresponding modules, meaning they can be easily replaced by the owner, not soldered in chips, as HP states. I searched MemoryStock and they say that the RAM can be upgraded to 32GB (2x16GB). Feel free to fact check me.

      Answered by luislast

  • Questionis this computer compatible with Brother printers ?

    Asked by Anonymous.

    • Answer Compatible with practically any printer, from any manufacturer, manufactured in the past 10+ years, right out of the box. For basic printing. Advanced features may require installation of the printer software.

      Answered by luislast

  • QuestionI bought this laptop to use for my work. Does this laptop work for companies? It is saying my Microsoft account doesn't exist, but it does.

    Asked by KN.

    • Answer Your question is unclear as to whether you are speaking about a PERSONAL account or one associated with a company you work for. If you wish to use a personal computer (i.e., one you purchased outside of work) in the latter instance, you will have to contact your company's tech support department to have them set it up (or talk you through it) for use with the company account. This also might require you to upgrade the operating system to one of the Windows Pro iterations available, either through your purchase of same, or the company's supply of such. They also might require any outside purchase conforms to company specified specs.

      Answered by luislast

  • Questiondoes my laptop have a cd drive

    Asked by joeg.

    • Answer No. Need buy portable plug in.

      Answered by daffy409

  • Questiondoes it have a backlight keyboard

    Asked by lar.

    • Answer No

      Answered by EdwardC

  • QuestionDoes it have a cd drive

    Asked by Anonymous.

    • Answer no

      Answered by EdwardC

  • QuestionIs the keyboard backlit

    Asked by Anonymous.

    • Answer It is not.

      Answered by RyanS

  • QuestionIs the keyboard backlit

    Asked by mkb2000.

    • Answer No... false advertising by BB saying it does have it

      Answered by Mikcin

  • QuestionDoes it have a backlit keyboard?

    Asked by francesgus.

    • Answer I have not been able to confirm. If it does have that ability, I have not been able to get it to work. No backlit keyboard so far.

      Answered by NickS

  • QuestionDoes it have a dvd drive?

    Asked by Sue.

    • Answer No drive

      Answered by MichaelS

  • QuestionDoes this laptop have a backlit keyboard?

    Asked by hipcat.

    • Answer Not all versions of this model have it. Some configurations do, some don’t. If your keyboard doesn’t have the backlight icon (glowing keyboard symbol) on the function keys, then your version does not include it.. My laptop doesn,t have it

      Answered by PallaviR

  • Questionlighted keyboard?

    Asked by Toad.

    • Answer Not all versions of this model have it. Some configurations do, some don’t. If your keyboard doesn’t have the backlight icon (glowing keyboard symbol) on the function keys, then your version does not include it. My version doesn't have it.

      Answered by PallaviR

  • Questioncan i hook up a monitor

    Asked by RickD.

    • Answer Yes, you can. This laptop has an HDMI port, so you can connect an external monitor or TV easily. You can also use a USB-C to HDMI adapter if needed.

      Answered by PallaviR

  • QuestionDoes it have a DVD drive?

    Asked by Gino.

    • Answer No it does not have a DVD drive. I really don't think they are standard on any laptops anymore.

      Answered by Sandy

  • QuestionHow do you turn on keyboard lights on this laptop

    Asked by TameshaW.

    • Answer Thank you for your question about this HP laptop! The keyboard on this laptop is not equipped with backlighting. The higher-end OmniBook series laptops, Victus, and Omen laptops all have backlit keyboards and are sold in Best Buy stores.

      Answered by HP Team