Questions & Answers

Q: QuestionWhat type of storage does this HP laptop have?

• A:Answer This HP laptop comes with a 256GB solid state drive (SSD).

Q: QuestionHow much RAM does this HP laptop come with?

• A:Answer This HP laptop has 16GB of DDR4 RAM.

Q: QuestionWhat operating system does this HP laptop come with?

• A:Answer This HP laptop comes with the Windows 11 Pro operating system pre-installed.

Q: QuestionWhat is the screen size of this HP laptop?

• A:Answer This HP laptop has a 15.6-inch display screen.

Q: QuestionWhich processor does this HP laptop use?

• A:Answer This HP laptop is equipped with a 12th Gen Intel Core i5 processor.

Q: QuestionIs Windows 11 Pro in "S" mode on this computer?

Asked 1 year ago by Oracle.

• A:Answer No, its not

  Answered 1 year ago by MumaaVerified Purchase

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Q: QuestionDoes this laptop have bluetooth connection?

Asked 8 months ago by antonis.

• A:Answer Thank you for the question. The HP 15-FD0185NR laptop has Bluetooth® 5.3 and Wi-Fi 6E.

  Answered 8 months ago by HP Team

  
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Q: QuestionDoes this laptop have ethernet port?

Asked 8 months ago by antonis.

• A:Answer Thank you for the question. The HP 15-FD0185NR does not have an Ethernet port, however, you can connect an Ethernet adapter via USB.

  Answered 8 months ago by HP Team

  
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Q: QuestionDoes this laptop comes with all the accessories

Asked 8 months ago by Doug.

• A:Answer Hi Doug, thank you for the question. The only accessory needed is included - the charger/power supply.

  Answered 8 months ago by HP Team

  
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Q: QuestionCan dual monitors be used with this computer? If so how?

Asked 9 months ago by Monitors.

• A:Answer Thank you for your question about this HP laptop! It does not support dual external monitors. The Pavilion, Envy, Spectre, and OmniBook series laptops support dual external displays through both an HDMI port and through a USB-C or Thunderbolt dock.

  Answered 9 months ago by HP Team

  
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Q: QuestionIs this computer new or refurbished I assumed it was new because it advertises without a refurbished label but it has paperwork from Joy with a reference to being refurbished even though it has packaging looking original from HP i am confused

Asked 10 months ago by StoneRidge.

• A:Answer Thank you for your question, the HP laptop 15-FD0185NR is brand new.

  Answered 10 months ago by HP Team

  
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Q: QuestionHi I want to know cant he 16GB of memory can it be expanded to 32GB of memory?

Asked 10 months ago by MemoryGBMaster.

• A:Answer Hello and thank you for asking. The HP 15-fd0185nr laptop computer has two 8 GB DDR4-3200 modules. While it can be upgraded to 32 GB by using two 16GB mnodules, the RAM is not user accessable. A trained technician will have to perform the upgrade.

  Answered 10 months ago by HP Team

  
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Q: QuestionDoes this laptop come with some basic pre-installed applications such as Word, PowerPoint and/or Excel?

Asked 11 months ago by FranciscoOller1833.

• A:Answer Francisco, thank you for your question about this HP laptop! It only comes with a 30-day trial of Microsoft 365. You can purchase a year-long subscription to Microsoft 365 or a one-time activation of Microsoft Office. Both of those include Word, Excel, and PowerPoint.

  Answered 11 months ago by HP Team

  
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Q: Questiondoes the. HP - 15.6" Laptop - Intel Core i5 with 16GB Memory - 256GB SSD - Silver come with windows 365 already loaded

Asked 11 months ago by RO.

• A:Answer Thank you for your question. No, the 15-FD0185NR laptop does not come loaded with Microsoft 365. This subscription is a separate purchase.

  Answered 11 months ago by HP Team

  
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Q: QuestionCan this laptop take credit card payments

Asked 1 year ago by Gina.

• A:Answer Thank you for the question. The HP 15-FD0185NR does not have a credit card reader. You can purchase and connect an external credit card reader via USB.

  Answered 1 year ago by HP Team

  
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Q: QuestionDoes this computer have a charger to charge the battery? Can you plug a mouse in?

Asked 1 year ago by Mario.

• A:Answer Thank you for your question. The 15-FD0185NR laptop comes with a 45W power adapter and is compatible with a wireless or wired mouse.

  Answered 1 year ago by HP Team

  
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Q: Questionhow long does the battery last without charge

Asked 1 year ago by Curious.

• A:Answer Thank you for the question. The battery in the HP 15-FD0185NR laptop is 41WH, 3 cells. It will last up to 8 hours with mixed use, on mobile settings. It supports a fast battery charge, up to 50% in 45 minutes. Things that increase battery usage are intensive tasks like gaming or video editing, higher screen brightness level, use of Wi-Fi, and several open apps running simultaneously.

  Answered 1 year ago by HP Team

  
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Q: QuestionIs there any type of warranty that comes with this computer?

Asked 1 year ago by Tlo.

• A:Answer Thank you for your question on this HP Laptop! It is equipped with a one-year parts and labor warranty from HP and Best Buy offers Geek Squad service plans that go beyond both the scope and the length of HP's warranty.

  Answered 1 year ago by HP Team

  
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Q: QuestionWhat is the model number?

Asked 1 year ago by Nasser.

• A:Answer Nasser, thank you for your question on this HP Laptop! Its model number is 15-fd0185nr

  Answered 1 year ago by HP Team

  
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