Questions & Answers

Q: QuestionWhat processor is used in this HP laptop?

• A:Answer This HP EliteBook 850 G5 laptop is powered by an Intel Core i5-8350U processor.

Q: QuestionWhat type of storage does this HP laptop have?

• A:Answer This HP EliteBook 850 G5 laptop is equipped with a 512GB SSD.

Q: QuestionDoes this refurbished HP laptop have a built-in webcam?

• A:Answer Yes, this laptop has an integrated webcam for video chatting and online meetings.

Q: QuestionWhat is the screen size of this HP laptop?

• A:Answer This HP laptop has a 15.6-inch Full HD display.

Q: QuestionIs the screen type LED or OLED? I want to be able to see the screen clearly from many angles, not just the middle which is the best viewing angle

Asked 1 year ago by TAV.

• A:Answer Thanks for your question today. This HP laptop model has an LED display.

  Answered 1 year ago by HP Team

  
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Q: QuestionDoes this laptop have an sd slot?

Asked 1 year ago by Doug.

• A:Answer Hello and thank you for asking. The HP EliteBook 850 G5 (Refurbished) does not have an SD card reader. All units have a SIM card tray but units like this one that do not support WWAN are shipped with a non-removable SIM slot plug.

  Answered 1 year ago by HP Team

  
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Q: QuestionDoes this laptop come with a power cord?

Asked 5 months ago by Boomer.

Q: QuestionWhat is the cosmetic condition? Any damages ? Screen scratches? What is the warranty?

Asked 6 months ago by VK.

• A:Answer Thank you for the question. This forum does not have access to the actual refurbished unit and cannot attest to the condition. Please call Best Buy to assist as well as advise about the warranty.

  Answered 6 months ago by HP Team

  
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Q: QuestionI'm concerned about the battery life of a refurbished model. How does the battery in the refurbished model compare with a new model?

Asked 6 months ago by Boxmanusa.

• A:Answer Thank you for your question about this HP laptop! They have the same battery life as a new model.

  Answered 6 months ago by HP Team

  
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Q: QuestionIs the ram upgradable on this model?

Asked 7 months ago by DM22.

• A:Answer Thank you for your question about this HP laptop! Yes, the memory is upgradable. Additionally, HP offers higher-memory laptops in Best Buy stores.

  Answered 7 months ago by HP Team

  
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Q: QuestionDoes this laptop have an ethernet port?

Asked 1 year ago by Thomas.

• A:Answer Yes, it does. It's on the right side of the computer. Thanks for asking the question Thomas!

  Answered 1 year ago by HP Team

  
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Q: QuestionCan this machine be paired to a docking station to allow use of a monitor and keyboard as will as connect to power / charging.

Asked 1 year ago by Bruce.

• A:Answer Hi, Bruce, and thanks for asking whether this computer can be hooked to a docking station to allow the use of an external monitor. Yes, it can, but you need to make sure that the docking station has a Thunderbolt 4 port, which can pass that functionality from the computer to the peripherals.

  Answered 1 year ago by HP Team

  
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Q: QuestionDoes this laptop have a metal case or a plastic case

Asked 1 year ago by Doug.

• A:Answer Thank you for asking. The EliteBook 850 G5 has an aluminum case.

  Answered 1 year ago by HP Team

  
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