Questions & Answers

Name: HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 12GB Memory - 256GB SSD
Brand: HP
SKU: 6403436
Price: 539.99 USD
Rating: 4.4 (2142 reviews)

HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 12GB Memory - 256GB SSD

Model:: 15-EF0023DX; |
SKU:: 6403436

User rating, 4.4 out of 5 stars with 2142 reviews.

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QuestionI'm a student who likes long battery life, portability, touchscreen, and a few games. Would this be able to handle a few programs at once? (For example War thunder and Discord) (War thunder is an older game released in 2014.)
Asked 5 years ago by fishingbrick.
- Answer This computer meets the recommended requirements to play War Thunder and Discord. The estimated battery life of this laptop is 8 hours. This laptop does have a touchscreen. Yes, this laptop can handle a few programs at once.
  Answered 5 years ago by HP Team
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QuestionDoes this laptop come with Microsoft Office or the like? My 13 year old son will be using it for school work and needs these.
Asked 5 years ago by JustMe.
- Answer Yes, this laptop comes with Microsoft Office.
  Answered 5 years ago by CommunityAnswer
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QuestionDoes this laptop support DUAL external monitors?
Asked 5 years ago by Ryan.
- Answer No, you can't use 2 other monitors. The USB-C port is "data only" so you can't send video, split it, and send it to 2 other monitors. There's only 1 HDMI output and I haven't been able to find a splitter to do what you're wanting to do. If you NEED 2 external monitors, spend more to get something with 2 video outputs or Thunderbolt. I kinda wish I had.
  Answered 5 years ago by JNaOH
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QuestionDoes this laptop have ethernet ports so that I may be able to connect to an ethernet cord?
Asked 5 years ago by Anonymous.
- Answer This HP laptop will not have a built-in Ethernet port. You would need to use a USB to Ethernet adapter to plug in a Ethernet cable.
  Answered 5 years ago by HP Team
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QuestionCan I add an internal 2.5" HDD?
Asked 5 years ago by kingcrux31.
- Answer There is no room for a 2.5 inch hard drive in this laptop. But there is one available M.2 slot for a solid-state drive.
  Answered 5 years ago by HP Team
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QuestionIs this laptop a good purchase for my 8 year old son? Will it grow with him?
Asked 5 years ago by NuNu.
- Answer Yes this is a great laptop that will not go obsolete quickly.
  Answered 5 years ago by HP Team
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QuestionCan this model be upgraded to a larger ssd memory?
Asked 5 years ago by Perna.
- Answer An authorized service provider can replce the 256GB SSD with a larger SSD.
  Answered 5 years ago by HP Team
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QuestionIs the memory upgradeable, if so what is the max amount?
Asked 5 years ago by Teach.
- Answer The laptop can be upgraded to 16GB.
  Answered 5 years ago by HP Team
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QuestionWill the battery charge if this laptop is docked with the Type C connector. I have the Dell Docking Station already.
Asked 5 years ago by CaptainReynolds.
- Answer Per HP'S specifications the ports include "1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate); 2 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 AC smart pin; 1 HDMI 1.4b; 1 headphone/microphone combo" I read that as NO the Type C connector/port is for data only and you will have to have the power cord connected to this laptop to charge the laptops internal battery. Good luck.
  Answered 5 years ago by Pickle
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QuestionPlease help me find a power supply fo this HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 12GB Memory - 256GB SSD. Can I have some links? Thank you! Kate
Asked 3 years ago by PowerSupply.
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QuestionWhy does the connections when using Zoom often drops? Often right in the middle of the meetings while on Zoom. Any to do with the device itself or the home wifi or cable connections or the Zoom app itself? Which sounds more like it? What else to try?
Asked 4 years ago by bestbuy.
- Answer its the device itself and not internet connection i have excellent internet and it randomly drops and disconnects
  Answered 4 years ago by HP12
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QuestionI bought this laptop almost 11 months ago. The machine worked at time when I bought. I remember I didn't have pin. Now when I powered machine on, it always ask me input pin, but I don't have pin.
Asked 4 years ago by aliu.
- Answer You put a password on it. So the pin is whatever you made up.
  Answered 4 years ago by kblckmn
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QuestionDoes this come with a dvd reader?
Asked 4 years ago by Hippo.
- Answer No it doesn't have a dvd reader.
  Answered 4 years ago by PS5REVIEW
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QuestionWhat exactly does open box mean?
Asked 4 years ago by Mrs.
- Answer It has been returned, but is Im ok condition
  Answered 4 years ago by Trin
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Questionwhat docking station can I i use on this laptop. i would like to hoop up 2 monitors
Asked 4 years ago by MikeM.
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Questionwhat earphones for Zoom would you recommend for this computer, as I'm hard of hearing..thankyou.
Asked 5 years ago by reltub.
- Answer Powerbeats Pro
  Answered 5 years ago by bestcomputerever
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QuestionHow bright and crisp is the picture? Is it backlit?
Asked 5 years ago by bug.
- Answer This laptop has a 1366 x 768 screen resolution. Full high definition would be 1920 x 1080. The keyboard on this laptop is not backlit.
  Answered 5 years ago by HP Team
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QuestionIs there a stylus that works with this?
Asked 5 years ago by Anonymous.
- Answer There is no stylus/pen listed as compatible with that laptop.
  Answered 5 years ago by HP Team
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QuestionHow many GhZ?
Asked 5 years ago by Bolaser.
- Answer The CPU in this model is the AMD Ryzen 5 3500U. 2.1 GHz base clock, up to 3.7 GHz max boost clock.
  Answered 5 years ago by HP Team
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QuestionAre the speakers loud enough? I've been having trouble with my old laptop. I can barely hear anything if I have any kind of background noise, even when the volume is at 100
Asked 5 years ago by MayMai.
- Answer Sounds like an issue with your machine, specifically. The speakers on mine produce plenty volume.
  Answered 5 years ago by Sankara
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Questions & Answers

HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 12GB Memory - 256GB SSD

Q: QuestionI'm a student who likes long battery life, portability, touchscreen, and a few games. Would this be able to handle a few programs at once? (For example War thunder and Discord) (War thunder is an older game released in 2014.)

Q: QuestionDoes this laptop come with Microsoft Office or the like? My 13 year old son will be using it for school work and needs these.

Q: QuestionDoes this laptop support DUAL external monitors?

Q: QuestionDoes this laptop have ethernet ports so that I may be able to connect to an ethernet cord?

Q: QuestionCan I add an internal 2.5" HDD?

Q: QuestionIs this laptop a good purchase for my 8 year old son? Will it grow with him?

Q: QuestionCan this model be upgraded to a larger ssd memory?

Q: QuestionIs the memory upgradeable, if so what is the max amount?

Q: QuestionWill the battery charge if this laptop is docked with the Type C connector. I have the Dell Docking Station already.

Q: QuestionPlease help me find a power supply fo this HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 12GB Memory - 256GB SSD. Can I have some links? Thank you! Kate

Q: QuestionWhy does the connections when using Zoom often drops? Often right in the middle of the meetings while on Zoom. Any to do with the device itself or the home wifi or cable connections or the Zoom app itself? Which sounds more like it? What else to try?

Q: QuestionI bought this laptop almost 11 months ago. The machine worked at time when I bought. I remember I didn't have pin. Now when I powered machine on, it always ask me input pin, but I don't have pin.

Q: QuestionDoes this come with a dvd reader?

Q: QuestionWhat exactly does open box mean?

Q: Questionwhat docking station can I i use on this laptop. i would like to hoop up 2 monitors

Q: Questionwhat earphones for Zoom would you recommend for this computer, as I'm hard of hearing..thankyou.

Q: QuestionHow bright and crisp is the picture? Is it backlit?

Q: QuestionIs there a stylus that works with this?

Q: QuestionHow many GhZ?

Q: QuestionAre the speakers loud enough? I've been having trouble with my old laptop. I can barely hear anything if I have any kind of background noise, even when the volume is at 100

QuestionI'm a student who likes long battery life, portability, touchscreen, and a few games. Would this be able to handle a few programs at once? (For example War thunder and Discord) (War thunder is an older game released in 2014.)

QuestionDoes this laptop come with Microsoft Office or the like? My 13 year old son will be using it for school work and needs these.

QuestionDoes this laptop support DUAL external monitors?

QuestionDoes this laptop have ethernet ports so that I may be able to connect to an ethernet cord?

QuestionCan I add an internal 2.5" HDD?

QuestionIs this laptop a good purchase for my 8 year old son? Will it grow with him?

QuestionCan this model be upgraded to a larger ssd memory?

QuestionIs the memory upgradeable, if so what is the max amount?

QuestionWill the battery charge if this laptop is docked with the Type C connector. I have the Dell Docking Station already.

QuestionPlease help me find a power supply fo this HP - 15.6" Touch-Screen Laptop - AMD Ryzen 5 - 12GB Memory - 256GB SSD. Can I have some links? Thank you! Kate

QuestionWhy does the connections when using Zoom often drops? Often right in the middle of the meetings while on Zoom. Any to do with the device itself or the home wifi or cable connections or the Zoom app itself? Which sounds more like it? What else to try?

QuestionI bought this laptop almost 11 months ago. The machine worked at time when I bought. I remember I didn't have pin. Now when I powered machine on, it always ask me input pin, but I don't have pin.

QuestionDoes this come with a dvd reader?

QuestionWhat exactly does open box mean?

Questionwhat docking station can I i use on this laptop. i would like to hoop up 2 monitors

Questionwhat earphones for Zoom would you recommend for this computer, as I'm hard of hearing..thankyou.

QuestionHow bright and crisp is the picture? Is it backlit?

QuestionIs there a stylus that works with this?

QuestionHow many GhZ?

QuestionAre the speakers loud enough? I've been having trouble with my old laptop. I can barely hear anything if I have any kind of background noise, even when the volume is at 100