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Hello, thank you for your question on this HP 15.6" Touch-Screen laptop! The RAM on this model is not designed to be upgraded as it is soldered, though it can handle up to 16GB - if you'd like assistance with this matter, don't hesitate to reach out to your local Best Buy Geek Squad! However, the SSD can be upgraded up to 1TB and is accessible.
Sorry, there was a problem. Please try again later.It's not COMPLETELY impossible to add RAM, if: 1. You t know the board specifics like logic chips for the ram etc 2. You have the equipment 3. You are skilled in this part of solder jobs.
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