Questions & Answers
- Model:
- 15-dy4013dx
- |
- SKU:
- 6510531
Highly rated by customers for: Speed, Touch Screen, Ease of use
$322.99Your price for this item is $322.99
Clearance
Comp. Value: $629.99
The comparable value price is $629.99
Page Showing 21-40 of 184 questions
Q: QuestionHi, 1st question: Ram 12GB can be expandable to 16GB? 2nd question: Charge will be supplied along with laptop?
Asked by sulaiman.
- A:Answer yes, it had 2 slots come with 8gb and 4gb in the 2nd slot replace the 4 gig with a matching 8gig, total 16
Answered by mike4dodge
Q: Questionis there backlighting
Asked by sandy.
- A:Answer Hello, yes this device does have backlit keyboard lighting. Thank you for being an HP customer!
Answered by HP Team

Q: QuestionDoes this have Windows? and word processing? Outlook? i'm new to all this.
Asked by lorrainenewby.
- A:Answer No. You can get a subscription to Microsoft 360 for $6.99 a month or $69.99 a year which includes the entire suite. A gmail account can get you similiar products at no cost. Google has added hundreds of add-ons for your gmail account; Google Docs for word processing and Google Sheets. The list goes on an on there! In the upper right hand corner of your gmail account look for the nine dots in rows of three. Click on that.
Answered by AngelatREMAX
Q: Questionwhat printer is compatible with this computer? HP 15.6 laptop
Asked by donnie.
- A:Answer Really, every HP printer is going to be compatible with this laptop. The important thing is to get a printer that matches up with what you're going to be printing, and how much printing you do.
Answered by HP Team

Q: QuestionCan you use a Bluetooth mouse with this computer?
Asked by Anonymous.
- A:Answer Yes… had to put stickers on keys too couldn’t see them in low to medium light…
Answered by Rick
Q: QuestionIs the screen TN, IPS, or OLED? How are the viewing angles?
Asked by Scott.
- A:Answer Hello, here are the display screen specifications: IPS touchscreen, Display Bezel micro-edge; Display Brightness 220; Display Brightness UOM nits; Display Color Gamut - 45% NTSC; Display Description 15.6" diagonal, HD (1366 x 768), touch, micro-edge, BrightView, 220 nits, 45% NTSC; Display Description Short - 15.6" diagonal HD touch display; Display Resolution (Pixels) - 1366 x 768; Display Resolution Standard - HD. Remember with Best Buy you have 14 days to use the device and if you find it is not to your satisfaction you can return and exchange it for an upgraded model. Thank you for being an HP customer!
Answered by HP Team

Q: QuestionDoes this have a LED, or LCD screen?
Asked by Zoomer.
- A:Answer Actually, it's both. The images are created on an LCD display. But an LCD needs a backlight, which on this computer is provided by an LED.
Answered by HP Team

Q: QuestionPlease what size are the screws for the back panel? I’m missing one and would like to order a bunch to keep in stock!
Asked by Helpseeker.
- A:Answer I'm not seeing the screws listed separately. However, HP Part L63617-001 is a kit that has all the screws for that laptop, including the ones for the back panel.
Answered by HP Team

Q: QuestionDoes this laptop have a second M.2 slot or space for a SSD?
Asked by Anonymous.
- A:Answer Thank you for the question. This model does not have an M.2 expansion slot.
Answered by HP Team

Q: Questionwhat is the max ram that can be installed in the: 15-dy4013dx and can the hard drive capacity be increased?
Asked by rah123.
- A:Answer Thank you for the question. RAM can be increased up to 64GB total (32GB per slot). Yes, you can switch out the SSD for one of more capacity.
Answered by HP Team

Q: QuestionIs there Bluetooth?
Asked by Desean.
- A:Answer This model does have Bluetooth.
Answered by HP Team

Q: QuestionWhat software version is this laptop running on?
Asked by Anonymous.
- A:Answer This model will come with Windows 11.
Answered by HP Team

Q: QuestionDoes it have Bluetooth? Thx
Asked by Kiku.
- A:Answer This model does have Bluetooth.
Answered by HP Team

Q: Questionis this laptop good for school? i'm going to college next year and i'm looking for a good laptop that can meet all of my school and personal needs.
Asked by futurecollegekid.
- A:Answer Thank you for the question. This would be a great choice for school and personal computing needs.
Answered by HP Team

Q: QuestionIs this computer good for a GoPro Hero 7 black? Just for playing back videos. No need for editing.
Asked by Nelly.
- A:Answer Playing back should be fine. Editing not so much. Also, screen res is 1366x768 which imho wont give justice to your gopro's 4k res.
Answered by ajnj
Q: QuestionCan I use Photoshop with this laptop?
Asked by Betty.
- A:Answer Hi Betty! Thank you for your question. As system requirements for software constantly change, we are unable to answer questions about Photoshop compatibility. What is compatible today may not be in a few months. Please check Photoshop's website for the most current system recommendations!
Answered by HP Team

Q: QuestionCan I play Roblox and minecraft
Asked by Eder.
- A:Answer You should be able to run these programs
Answered by danen460
Q: QuestionCan you play games like mind craft on this computer?
Asked by Anonymous.
- A:Answer Yes. This laptop meets the minimum requirements for Minecraft.
Answered by yanka
Q: QuestionWhile I know this model hasn't been released yet, how does it perform in terms of audio and webcam quality?
Asked by Ryan.
- A:Answer Hello, HP has installed HD Audio with stereo speakers in this device. It is also preinstalled with an HD 720p camera and built-in microphone. You have 14 days to try the device for yourself and see if it meets your desired needs. If you find it does not you can exchange or return the laptop within that time period. Thank you for being an HP customer!
Answered by HP Team

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