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Open Box "excellent" could mean that it was opened by a Best Buy associate so that a customer could take a look at the product. It can also mean that the item is a display model or that someone purchased the item, used it for a week, then returned it to the store for a full refund. Please reach out to Best Buy directly for particulars.
Sorry, there was a problem. Please try again later.Usually a return. Not sure how long since it may have been returned--no way to tell. I have bought LOTS of open box and open box excellent items, including laptops) at Best Buy. If it does not suit you or work to your satisfaction, you can return it to Best Buy AS LONG AS YOU RETURN IT WITHIN THE ALLOWED NUMBER OF DAYS FOR RETURNS. Hope this helps.
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