Questions & Answers

Q: QuestionHow many GB of ram can I upgrade this laptop to? How many ram slot are in this machine? It states 4GB of ram. Is that one slot with one 4GB stick? Two slots with 2 2GB sticks?

Asked 5 years ago by LoneRanger.

• A:Answer This laptop has 2 laptops. It currently has 1 x 4GB module. It can have a maximum of 16GB of RAM. An authorized service provider can upgrade the memory for you.

  Answered 5 years ago by HP Team

  
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Q: Questioncan it be upgraded to 8GB ram

Asked 5 years ago by Anonymous.

• A:Answer Yes it can.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat is the processor speed?

Asked 5 years ago by AandB.

• A:Answer The processor speed for this HP Laptop - 17-ca2020nr is AMD Athlon Gold 3150U (2.4 GHz base clock, up to 3.3 GHz max boost clock, 1 MB L2 cache, 2 cores).

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this laptop refurbished?

Asked 5 years ago by 2021.

• A:Answer No, this is a new laptop.

  Answered 5 years ago by HP Team

  
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Q: Questionwill there be more coming in I need this computer

Asked 4 years ago by Marie.

Q: QuestionWhen should this laptop be in stock?

Asked 4 years ago by Alex.

Q: QuestionWill you have more of these again at this price? Apparently I'm not fast on the draw to get one before they sell out.

Asked 4 years ago by RIOS3107.

• A:Answer Hi and thanks for your question! We would recommend contacting the retailer directly about inventory related questions.

  Answered 4 years ago by HP Team

  
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Q: Questiondo laptops play dvd or blue2

Asked 4 years ago by lw.

• A:Answer It has a DVD drive on the right side, so you will be able to play DVDs. The drive won't play BluRay disks.

  Answered 4 years ago by HP Team

  
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Q: QuestionHow many usb ports does it have and what are their speed Does it have a SSD card reader

Asked 4 years ago by Dave.

• A:Answer This laptop has the following ports: 2 SuperSpeed USB Type-A 5Gbps signaling rate • 1 USB 2.0 Type- • 1 RJ-45 • 1 Headphone/microphone combo • 1 AC Smart pin • 1 HDMI 1.4b • Multi-format SD media card reader

  Answered 4 years ago by HP Team

  
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Q: QuestionHow is the sound quality, particularly through headphones?

Asked 4 years ago by Justme.

Q: QuestionWhen will this product be back in stock? And will it be for the same price?

Asked 5 years ago by RIOS3107.

Q: QuestionCan I increase the RAM ?

Asked 5 years ago by Fraar.

• A:Answer No easy access covers so I don't know if you can upgrade ram

  Answered 5 years ago by Robert

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Q: QuestionWe love to watch movies from our dvd tapes - can we use this in this laptoP

Asked 5 years ago by MaryJo.

• A:Answer Yes, you can watch movies on DVD's with this laptop.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhen will this computer be back in stock, and will it still be at this sale price?

Asked 5 years ago by BJSwanson.

Q: QuestionWhat year is this laptop?

Asked 5 years ago by 2021.

• A:Answer This HP Laptop - 17-ca2020nr came out in March 2020.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this disc drive or solid state?

Asked 5 years ago by gunzdonovan.

• A:Answer This is a mechanical disk drive.

  Answered 2 years ago by HP Team

  
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Q: QuestionWould like to know if this HP - 17.3" Laptop - AMD Athlon Gold 315OU - 4GB Memory - 1TB Hard Drive - Silver - come with removable battery? How long is it's battery life? Will anymore be in stock? Thanks

Asked 5 years ago by TICKTOCK.

• A:Answer The battery life is up to 7hrs.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionHey BestBuy! WHY is this Hewlett-Packard - HP - 17.3" Laptop - AMD Athon Gold 315OU - 4GB Memory - 1TB Hard Drive - SKU: 6420286 already shown as SOLD OUT when it had no reviews listed or no warning that is was limited stock????

Asked 5 years ago by GalaxyHIGH.

Q: Questiondoes it have a built in microphone?

Asked 5 years ago by me.

• A:Answer There is a built-in microphone on this laptop.

  Answered 5 years ago by HP Team

  
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