Questions & Answers
- Model:
- 17-cp2025dx
- |
- SKU:
- 6612252
Q: QuestionCan this laptop support multiple monitors through a display link?
Asked by Boilerman.
- A:Answer Thank you for your question about this HP laptop! The USB-C ports on this do not support DisplayPort nor do they support a dock. You would need to purchase one of the OmniBook, Pavilion, or Envy series laptops for that kind of support.
Answered by HP Team

Q: QuestionDoes it come with virus protection
Asked by Anonymous.
- A:Answer Alot of antiVirus providers offer free software
Answered by DanB
Q: QuestionWhat software comes installed
Asked by Anonymous.
- A:Answer you can buy a windows package at the store and they will install it for you but it does not come with the computer. you can also purchase windows online and install it yourself which is what I did. I'm no computer whiz so just about anyone can do it.
Answered by JasonF
Q: QuestionIs the keyboard backlighted?
Asked by Jon.
- A:Answer Go to HP for that option
Answered by DanB
Q: QuestionMy hp laptop says there is no hard drive or boot. I have not had is for more than 10 months. What will the 1 year warranty cover?
Asked by Dawn.
This question was asked about the related product: HP - 17.3" Full HD Laptop - AMD Ryzen 5 7520U 2023 - 8GB Memory - 512GB SSD - Natural Silver
Q: QuestionCan the memory be upgraded and if so what's the max?
Asked by jaylinnh.
This question was asked about the related product: HP - 17.3" Full HD Laptop - AMD Ryzen 5 7520U 2023 - 8GB Memory - 512GB SSD - Natural Silver
Q: QuestionIs this a chromebook?
Asked by Outdoorhunter.
- A:Answer No, it is not.
Answered by DaquanWright
Q: QuestionDoes it come with Windows pre-installed?
Asked by Ann.
- A:Answer Yes. Windows 11.
Answered by Wilbr
Q: Questiondoes this HP Laptop come with Windows 11 installed
Asked by Anonymous.
This question was asked about the related product: HP - 17.3" Full HD Laptop - AMD Ryzen 5 7520U 2023 - 8GB Memory - 512GB SSD - Natural Silver
- A:Answer Yes, Windows 11 was included. We installed Office, to be compatibility of our files.
Answered by Wilbr
Q: QuestionCan you add a docking station?
Asked by Maryanna.
- A:Answer Not sure. We didn't want that.
Answered by Wilbr
Q: QuestionHow many USB ports does this model have?
Asked by Wayniac1776.
- A:Answer 2 A 1 C
Answered by RichK
Q: QuestionIs the RAM capacity upgradable
Asked by Mr74.
- A:Answer Yes, has 2x 4GB chips, zero open slots, so cannot add a 4.
Answered by RichK
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