“I find I am unable to lock my computer, even when I ask it to lock. It goes dark but it is still available even without using a password to unlock. How to I fix this?”
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1. First of all Donald, this is NOT a conversation. You ask a question, you get an answer. You can upvote or downvote the reply, but that is it. If you are unhappy with the reply, you can wait for another, better reply, or try reposting your inquiry worded in such a way as to get a more apt answer, e.g., "I want to [x]. I tried suggestion [y], but it didn't work. Anyone have better advice?" On the other hand, if you are happy with the answer, say so. Both types of reactions will be appropriately recorded on the Best Buy website, to guide others in the future. My answer is just a coincidence. 2. This is really not a Best Buy question, since it's not an issue with the computer you bought from Best Buy, bot a general question. You should really just search the web for an answer, which would probably be faster and more informative. That said.... 3.Assuming you set up your User Account correctly on your computer (big assumption), type the word "screensaver" in the main search field (left of center on the Taskbar). Look at the left for the "Turn screen saver on or off" link and click on it. In the new window, look for the box next to "On resume, display logon screen," click on the box, and then click on "OK." If you want, you can check this by hitting the Windows key and "L" at the same time. 4. This is just one way of doing this. There are others.
Sorry, there was a problem. Please try again later.These directions did not work. When getting to the point where you say I'll see the step, "Under Require sign-in, make sure it’s set to "When PC wakes from sleep" or "Always"." This was not an option available. Can you try again?
Sorry, there was a problem. Please try again later.H Donald! It sounds like your computer might be set to automatically log in without requiring a password when it wakes up or locks. Check Lock Screen Settings: Press Windows + I to open Settings. Go to Accounts > Sign-in options. Under Require sign-in, make sure it’s set to "When PC wakes from sleep" or "Always". This ensures that your PC will ask for a password after it wakes up from being locked or in sleep mode. Check Lock Screen Settings in Power Settings: Right-click on the Start menu and choose Power Options. On the left side, click Require a password on wakeup. Make sure "Require a password" is selected under both On battery and Plugged in. Check for Third-Party Software: Some third-party software may interfere with lock screen settings. If you're using any security software or customizations, try disabling them temporarily to see if it resolves the issue.
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