Questions & Answers

Q: Questioncan this laptop be connected to a monitor

Asked 1 month ago by NeedToKnow.

• A:Answer Yes. Using the HDMI port.

  Answered 3 weeks ago by user858918Verified Purchase

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Q: QuestionIs this a touch screen and is it windows 11

Asked 2 months ago by SueT.

• A:Answer No, this model does not have a touchscreen. It does have Windows 11 Home version—not Pro. There is a difference in them.

  Answered 1 month ago by Guest

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Q: QuestionWhat software is included with this purchase? Is the printer connection hard wired or wireless or both?

Asked 2 months ago by egghead.

Q: QuestionCan the memory be upgraded from 16 GB to maybe 24 GB or 32 GB? How much addiitonal would that cost

Asked 2 months ago by Artie.

Q: QuestionDoes this computer have an sd card slot?

Asked 2 months ago by Answerme.

Q: QuestionDoes it come with windows 11 installed?

Asked 2 months ago by Sw.

• A:Answer Yes, it does have Windows 11, but only Home version—not Pro.

  Answered 1 month ago by guest

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Q: QuestionWhat is the warranty

Asked 2 months ago by Kono.

Q: QuestionCan it accept a second internal drive

Asked 2 months ago by Curious.

Q: Questionwhat year did this lap top came out

Asked 2 months ago by Anonymous.

• A:Answer 2025

  Answered 2 months ago by Anonymous

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Q: QuestionCan you suggest another computer with the same specs but with a lighted keyboard?

Asked 2 months ago by BJHW.

Q: QuestionWill this computer support a second external monitor?

Asked 2 months ago by Alan.

This question was asked about the related product: HP - 17.3" Full HD Laptop - Intel Core i7 1355U 2023 - 16GB Memory - 1TB SSD - Natural Silver

Q: QuestionWhat docking stations does Best Buy have that would be the best for this for power, wireless keyboard/mouse and 2 monitors?

Asked 2 months ago by Bbetz.

Q: QuestionHow can I connect an external speaker to this computer:? Which port would I use to connect it? Thank you

Asked 2 months ago by Speakers.

• A:Answer Use the Headphone/microphone combo connector. You have to make sure your plug has the appropriate configuration (placement and number of conductive rings on the plug).

  Answered 2 months ago by luislast

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Q: QuestionCan Ram be added?

Asked 2 months ago by Powerfader.

Q: Questioncan I watch my Netflix on this? my laptop does not let me watch that or Paramount etc. Only Pluto and Tubi. wish I knew why

Asked 2 months ago by Deee.

• A:Answer You should be able to, although you should also be able to watch on any computer, including the one you have now. Troubleshooting: 1. Are you using a legitimate Netflix account? 2. Does your account restrict how many devices you can use, and if so, are you under this number? 3. Are you generously sharing your account with someone else, in violation of Netflix regulations? 4. If you are using a browser, try using the Netflix app instead. If you are using the app, try different browsers. 5. Make sure you are not connecting through a VPN, as that sometimes causes Netflix to reject your connection. 6. Contact Netflix directly if none of the above apply/help.

  Answered 2 months ago by luislast

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Q: QuestionCan I add another internal hard drive? what is the largest SSD internal hard drive this supports?

Asked 3 months ago by Hutch.

• A:Answer As with the query on RAM upgrades, I looked this up on both Gemini and Copilot. Both were ambivalent on the answer, but the Gemini presented more information and seemed more hopeful. This is what I found (slightly abbreviated): Yes, the HP 17-cn3327dx laptop likely supports adding a second drive, specifically a 2.5-inch SATA SSD or HDD, in addition to the 1 TB M.2 NVMe SSD that is already installed. Drive Expansion Options The HP 17-cn series models are generally configured with one of the following storage layouts: One M.2 NVMe SSD slot (occupied): Your 1TB drive is using this slot. One empty 2.5-inch drive bay: This is where you would install a secondary 2.5-inch drive (either a standard SATA SSD or a traditional HDD). The ability to add the 2.5-inch drive depends on whether the necessary caddy and connecting cable (often an HP accessory) are included with your specific model or if they need to be purchased separately. Important Considerations Parts Required: To install a 2.5-inch drive, you will likely need a drive caddy and a SATA ribbon cable that connects the drive to the motherboard. These parts are often not included when the laptop is configured with only an M.2 SSD from the factory. Accessing the Slot: As with RAM, accessing the drive slots in this laptop typically requires removing the entire bottom cover. This process is considered non-user-accessible by HP and could potentially void your warranty if not done correctly. Drive Type: The secondary drive slot uses the SATA interface, which is slower than the primary M.2 NVMe drive, but it's an excellent way to add high-capacity, low-cost storage for files, media, and backups. It is highly recommended to look up a video of a teardown or drive installation for the HP 17-cn series before attempting this upgrade. You can find a visual guide on the process of upgrading a similar HP 17.3-inch laptop, which often involves adding an M.2 SSD and an additional 2.5-inch hard drive

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  Answered 2 months ago by luislast

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Q: Questionwhat size keyboard? not listed in specs

Asked 3 months ago by Anonymous.

• A:Answer Seems a silly question up front. I have had more than one HP laptop. And other brands. Personal and company. "Full size" keyboards apparently may not be the same. My older HP 15.6 keyboard and number pad keys are spaced further apart that even our new "Full" HP 17.3. Its not always about screensize. I prefer the spaciousness for my fingers. Looking for keyboard specs if available. Not a fan of tighter key spacing. Maybe expected on a compact laptop, but expect slightly larger spacing on the largest laptops. Just didnt know if keyboards have specs. I will just let my fingers do the walking on display models of all brands. Thank you.

  Answered 3 months ago by Anonymous

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Q: Questionwhat type of warranty

Asked 1 week ago by d.

• A:Answer Look it up.

  Answered 4 days ago by FlashGordon90Verified Purchase

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Q: QuestionDoes this have a partitioned drive or non-partitioned drive

Asked 3 months ago by dn.

• A:Answer Typically, all major computer manufacturers (HP, Lenovo, Dell, Samsung, Toshiba, Acer, Asus, and maybe others) partition the C-drive so that they can include a backup of the original installation. This allows for situations where your drive may have been corrupted, possibly by electrical problems, or malware, or you want to sell/gift the unit to someone, and don't want to give them your accumulated personal information (bank account numbers, passwords, search history, etc.). This partition is very small, usually less than 1GB, so you are not losing very much space. If desired, you can remove the partition, if you really want to, but it is not recommended.

  Answered 2 months ago by luislast

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