Questions & Answers

Name: HP - 17.3" Laptop - Intel Core i5 - 8GB Memory - 1TB Hard Drive - Jet Black, Maglia Pattern
Brand: HP
SKU: 6299804
Price: 550.99 USD
Rating: 4.5 (580 reviews)

HP - 17.3" Laptop - Intel Core i5 - 8GB Memory - 1TB Hard Drive - Jet Black, Maglia Pattern

Model:: 17-BY0021DX; |
SKU:: 6299804

User rating, 4.5 out of 5 stars with 580 reviews.

Highly rated by customers for:

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Page Showing 141-160 of 178 questions

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QuestionWhy does the total storage capacity say it is 1 GB instead of 1000 GB?
Asked 7 years ago by teachermom.
- Answer It should say 1TB!
  Answered 7 years ago by HP Team
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QuestionDoes this laptop have a camera memory card reader?
Asked 7 years ago by KO.
- Answer It has an SD card slot, yes.
  Answered 6 years ago by HP Team
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QuestionPlease answer for the technically challenged like myself. I think the previous question/answer is the one I needed but I am not sure. So the CD/DVD thing on this laptop means you can play a CD or a DVD on this model right? Thanks.
Asked 7 years ago by Unruly.
- Answer Yes, if a model had a built in CD/DVD drive it means you can read and write CDs/DVDs.
  Answered 7 years ago by HP Team
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QuestionDoes this laptop come with windows 10 installed or does it have to be purchased separately and installed
Asked 7 years ago by Jack.
- Answer This model has Windows 10 Preinstalled!
  Answered 7 years ago by HP Team
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QuestionWhat is the screen resolution?
Asked 7 years ago by Anonymous.
- Answer It has 1600 x 900 resolution for high-quality images and fine detail.
  Answered 6 years ago by HP Team
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QuestionCan this laptop be docked on an HP docking station?
Asked 7 years ago by SugarNana.
- Answer This computer does not have a docking connector. You would have to use a USB port replicator.
  Answered 6 years ago by HP Team
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Questiondoes this laptop have webcam
Asked 7 years ago by Anonymous.
- Answer Yes, it has a webcam built in.
  Answered 6 years ago by HP Team
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QuestionJust saw this in store. Seems that screen could not be made brighter than it was,,, and it wasnt bright at all. Am I missing something?
Asked 7 years ago by Art.
- Answer Thank you for reaching out. Do make sure that the graphics drivers are updated to the latest available versions. Check the Device manager for any hardware that needs updated.
  Answered 6 years ago by HP Team
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QuestionWas simply wondering if this laptop has a slot for SD memory cards as there aren't any pictures of the right side of this laptop and wanting to use one so i can transfer pictures from my previous laptop.
Asked 7 years ago by PhantomAce42.
- Answer Yes, it has a built-in media reader for simple photo transfer which supports SD memory card formats.
  Answered 7 years ago by HP Team
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QuestionCan this computer be attached to the internet via Modem and Ethernet cable ?
Asked 7 years ago by Anonymous.
- Answer Yes, it has an Ethernet port for that.
  Answered 7 years ago by HP Team
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QuestionThe specifications on your website say: Total Storage: 1 gigabytes Hard Drive Capacity: 1000 gigabytes The line for Total Storage is a typo/mistake, right?
Asked 7 years ago by Anonymous.
- Answer It's 1 TB, or 1,000 GB.
  Answered 7 years ago by HP Team
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QuestionWhich side of the laptop has exhaust fans/vents? Is it at bottom?
Asked 7 years ago by ritesh.
- Answer Back of keyboard at hinge middle. holes on bottom straight under top vent.
  Answered 3 years ago by mEaRe
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QuestionDoes it connect via 5G to wireless network
Asked 7 years ago by Martha.
- Answer 5G is a mobile data network, and it does not have that capability. If you meant 5.0GHz WiFi, sorry, it only has 2.4GHz connectivity.
  Answered 6 years ago by HP Team
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QuestionHello, Can I connect it to a printer and does it have a CD and DVD drive? Thanks
Asked 7 years ago by bubblehead.
- Answer Yes, you can use a printer with the computer. Yes, it has a built-in DVD-RW Optical Drive that will let you read/write DVDs or CDs.
  Answered 7 years ago by HP Team
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QuestionCan I use this computer other than for gaming? And can I store photos?
Asked 7 years ago by Bubblehead.
- Answer Yes, this model would work excellently for most any use. It is not a particularly strong system for gaming without a GPU like the GTX 1060. It has plenty of storage for photos!
  Answered 7 years ago by HP Team
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QuestionIs this the model that will be on sale for $399 on Black Friday?
Asked 7 years ago by nina56387.
- Answer Yes, it's the same model.
  Answered 7 years ago by HP Team
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QuestionCan I install Office 97 from a disc on this laptop?
Asked 7 years ago by dkb8.
- Answer While it is no longer supported, I have seen some instructions available online that confirm that Office 97 can be set to run on Windows 10.
  Answered 7 years ago by HP Team
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QuestionDoes this come with a finger print scanner and a good antivirus software. The last one I got was 1 year ago and I was thinking about getting ready to get new antivirus and the guy put it in the computer and I can't put password in
Asked 7 years ago by Cristy.
- Answer This model does not have a fingerprint scanner, and comes with a 30-day trial version of McAfee LiveSafe antivirus!
  Answered 6 years ago by HP Team
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QuestionHow loud are the speakers? I do not want to add external speakers.
Asked 7 years ago by DeeDee.
- Answer The speakers are quite loud, providing a clear and comfortable listening experience! No external speakers required!
  Answered 6 years ago by HP Team
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Questionis it a 3 cell or a 4 cell battery?
Asked 7 years ago by Anonymous.
- Answer Hi there! This laptop has a three cell battery!
  Answered 7 years ago by HP Team
  Answer this question

Showing 141-160 of 178 questions

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Questions & Answers

HP - 17.3" Laptop - Intel Core i5 - 8GB Memory - 1TB Hard Drive - Jet Black, Maglia Pattern

Q: QuestionWhy does the total storage capacity say it is 1 GB instead of 1000 GB?

Q: QuestionDoes this laptop have a camera memory card reader?

Q: QuestionPlease answer for the technically challenged like myself. I think the previous question/answer is the one I needed but I am not sure. So the CD/DVD thing on this laptop means you can play a CD or a DVD on this model right? Thanks.

Q: QuestionDoes this laptop come with windows 10 installed or does it have to be purchased separately and installed

Q: QuestionWhat is the screen resolution?

Q: QuestionCan this laptop be docked on an HP docking station?

Q: Questiondoes this laptop have webcam

Q: QuestionJust saw this in store. Seems that screen could not be made brighter than it was,,, and it wasnt bright at all. Am I missing something?

Q: QuestionWas simply wondering if this laptop has a slot for SD memory cards as there aren't any pictures of the right side of this laptop and wanting to use one so i can transfer pictures from my previous laptop.

Q: QuestionCan this computer be attached to the internet via Modem and Ethernet cable ?

Q: QuestionThe specifications on your website say: Total Storage: 1 gigabytes Hard Drive Capacity: 1000 gigabytes The line for Total Storage is a typo/mistake, right?

Q: QuestionWhich side of the laptop has exhaust fans/vents? Is it at bottom?

Q: QuestionDoes it connect via 5G to wireless network

Q: QuestionHello, Can I connect it to a printer and does it have a CD and DVD drive? Thanks

Q: QuestionCan I use this computer other than for gaming? And can I store photos?

Q: QuestionIs this the model that will be on sale for $399 on Black Friday?

Q: QuestionCan I install Office 97 from a disc on this laptop?

Q: QuestionDoes this come with a finger print scanner and a good antivirus software. The last one I got was 1 year ago and I was thinking about getting ready to get new antivirus and the guy put it in the computer and I can't put password in

Q: QuestionHow loud are the speakers? I do not want to add external speakers.

Q: Questionis it a 3 cell or a 4 cell battery?

QuestionWhy does the total storage capacity say it is 1 GB instead of 1000 GB?

QuestionDoes this laptop have a camera memory card reader?

QuestionPlease answer for the technically challenged like myself. I think the previous question/answer is the one I needed but I am not sure. So the CD/DVD thing on this laptop means you can play a CD or a DVD on this model right? Thanks.

QuestionDoes this laptop come with windows 10 installed or does it have to be purchased separately and installed

QuestionWhat is the screen resolution?

QuestionCan this laptop be docked on an HP docking station?

Questiondoes this laptop have webcam

QuestionJust saw this in store. Seems that screen could not be made brighter than it was,,, and it wasnt bright at all. Am I missing something?

QuestionWas simply wondering if this laptop has a slot for SD memory cards as there aren't any pictures of the right side of this laptop and wanting to use one so i can transfer pictures from my previous laptop.

QuestionCan this computer be attached to the internet via Modem and Ethernet cable ?

QuestionThe specifications on your website say: Total Storage: 1 gigabytes Hard Drive Capacity: 1000 gigabytes The line for Total Storage is a typo/mistake, right?

QuestionWhich side of the laptop has exhaust fans/vents? Is it at bottom?

QuestionDoes it connect via 5G to wireless network

QuestionHello, Can I connect it to a printer and does it have a CD and DVD drive? Thanks

QuestionCan I use this computer other than for gaming? And can I store photos?

QuestionIs this the model that will be on sale for $399 on Black Friday?

QuestionCan I install Office 97 from a disc on this laptop?

QuestionDoes this come with a finger print scanner and a good antivirus software. The last one I got was 1 year ago and I was thinking about getting ready to get new antivirus and the guy put it in the computer and I can't put password in

QuestionHow loud are the speakers? I do not want to add external speakers.

Questionis it a 3 cell or a 4 cell battery?