Questions & Answers

Q: QuestionDoes the laptop have a backlit keyboard?

• A:Answer This laptop does not have a backlit keyboard.

Q: QuestionWhat is the screen resolution of the laptop?

• A:Answer The screen resolution of this laptop is 1600 x 900 (HD+).

Q: QuestionWhat is the weight of the laptop?

• A:Answer The product weight of the laptop is 4.6 pounds.

Q: QuestionIs the laptop ENERGY STAR certified?

• A:Answer This laptop is ENERGY STAR certified.

Q: QuestionCan the laptop connect to an external display?

• A:Answer This laptop can connect to an external display.

Q: QuestionCan this laptop run Minecraft with a steady fps that is good I want it so I can play Minecraft with my friend

Asked 1 year ago by Bob.

• A:Answer Thank you for your question. As system requirements for software constantly change, we are unable to answer questions about software compatibility or performance. What is compatible today may not be in a few months. Please check the software manufacturer's website for the most current system recommendations!

  Answered 1 year ago by HP Team

  
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Q: QuestionPretty sloppy specifications list. How many inputs and of which types? Any USB ports by chance? Any headphone jacks? Any card readers? Any DVD/CD player? Any LAT line? Any HDMI output port? Thank You

Asked 1 year ago by Dan.

• A:Answer Hi Dan, thank you for the question. Specifications can be found by scrolling to "From the Manufacturer". The HP 9R0P4UA has the following External I/O ports: 1 USB Type-C® 5Gbps signaling rate (supports data transfer only and does not support charging or external monitors); 2 USB Type-A 5Gbps signaling rate; 1 AC smart pin; 1 HDMI 1.4b; 1 headphone/microphone combo. As consumer demand for laptops lean towards slimmer, lighter builds with longer battery life, internal DVD/CD disc drives are no longer being offered. An external USB drive would be a great option.

  Answered 1 year ago by HP Team

  
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Q: QuestionCan you safely remove and upgrade the RAM in this device? If so, how many RAM slots does it have?

Asked 2 months ago by NissanDaCar.

Q: QuestionDoes this laptop have a usb drive port?

Asked 4 months ago by Dave.

Q: QuestionDoes these laptop work for zoom in online class ( training ana so on) and can you attach a printer.

Asked 5 months ago by Jvdog1968.

Q: Questiondoes this computer have a scandisk port

Asked 7 months ago by derf.

Q: QuestionDoes it come with windows 11?

Asked 7 months ago by Butch.

Q: QuestionCan you use a mouse with this?

Asked 7 months ago by abcd.

Q: QuestionCan the RAM be upgraded?

Asked 8 months ago by Cheyenne.

Q: QuestionIs the memory upgradeable and is it Wi-Fi Enabled?

Asked 8 months ago by Denny.

Q: QuestionDoes this have a CD port? to insert Cd's?

Asked 10 months ago by Snopro07.

• A:Answer Hello, thanks for your question about this HP Laptop model 9R0P4UA! It does not come with a disc drive for CD or DVDs, and you'd need to purchase an external one, if desired.

  Answered 10 months ago by HP Team

  
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Q: QuestionIs a good school/minecraft laptop

Asked 1 year ago by bod.

• A:Answer Thank you for your question! It will depend on what kind of school work you will be doing and if it requires any specific programs. To insure it will run the programs you need, it is recommended to check the system requirements for them, as different programs and games will have varying requirements.

  Answered 1 year ago by HP Team

  
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Q: QuestionnullWhy does my speaker say, "No audio device is installed"?

Asked 1 year ago by Steve.

• A:Answer Hi Steve, thank you for the question. For laptops, the speaker is built-in and may need to be enabled. Right-click the sound icon in the taskbar and select "Sounds" or "Sound settings.". Go to the Playback tab and check if your audio device is listed. If it's disabled, right-click it and select "Enable.". You can also try the audio troubleshooter in Windows: Press Windows + I to open Settings. Go to System > Sound > Troubleshoot under Output. Follow the on-screen instructions. It might be that the drivers need updating, Press Windows + X and select Device Manager. Expand Sound, video, and game controllers. Right-click your audio device (e.g., "Realtek Audio") and select "Update driver." If you continue to receive the "no audio" alert, please reach out to HP Support to assist.

  Answered 1 year ago by HP Team

  
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Q: QuestionCan you tell me what level intel it has?

Asked 1 year ago by Dan.

• A:Answer Greetings from the Intel team. Thank you for your question. For detailed information about the Intel® Pentium® Silver N6000 Processor, visit: https://www.intel.com/content/www/us/en/products/sku/212330/intel-pentium-silver-n6000-processor-4m-cache-up-to-3-30-ghz/specifications.html Thank you for choosing Intel! Emilio_Intel

  Answered 1 year ago by Intel team

  
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