Questions & Answers

Q: QuestionI already have Microsoft 365, can I cancel it after receiving this computer because it comes with Windows 11, or would I still need to keep it?

Asked 5 months ago by Toya.

Q: Questionis this a good computer for karaoke

Asked 5 months ago by Anonymous.

Q: QuestionCan I plug this computer to 220 volt?

Asked 5 months ago by Ronie.

• A:Answer I think you'd need your own transformer. The power supply cable out of the box is for standard 110 AC wall outlet.

  Answered 5 months ago by user577743Verified Purchase

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Q: QuestionDoes it come with a free trial for Windows software like Word, Excel etc

Asked 5 months ago by Red.

• A:Answer It offered me one when I set it up. However, this might vary, as Windows can change the onboarding process at will.

  Answered 5 months ago by user577743Verified Purchase

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Q: Questionis it good for gaming and recording videos?

Asked 5 months ago by someone.

Q: QuestionIs this good for gaming?

Asked 5 months ago by 1555.

Q: QuestionWhat's the height measurement, and does the base stand adjust up and down or is it static...?

Asked 5 months ago by islandgirl.

• A:Answer The base stand only lets you tilt the display up or down, it cannot adjust the height.

  Answered 5 months ago by user577743Verified Purchase

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Q: QuestionCAN I HOOK UP HP PRINTER TO THIS PC

Asked 6 months ago by Anonymous.

• A:Answer Yes, very simple to do.

  Answered 5 months ago by CCharlestonVerified Purchase

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Q: QuestionIs this touchscreen?

Asked 6 months ago by Anonymous.

• A:Answer No

  Answered 6 months ago by GeraldBVerified Purchase

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Q: QuestionIs there a Webcam

Asked 6 months ago by Sal.

• A:Answer Yes and it has slide to close it without accessing it through the system. Making perfect for ensuring no unknown activity in turning it on and is physical blocked not just turned off

  Answered 6 months ago by GeraldB

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Q: QuestionIs this computer good for streams on TikTok and making beats

Asked 6 months ago by Streaming.

• A:Answer yes

  Answered 5 months ago by AngelaWVerified Purchase

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Q: QuestionCan I connect a second monitor to this?

Asked 7 months ago by AshleeW.

• A:Answer yes

  Answered 6 months ago by user496193Verified Purchase

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Q: QuestionIs there a way to chain it to a desk?

Asked 7 months ago by Rich.

• A:Answer The keyboard and mouse are not really able to be secured. The monitor/processor could have a "chain" wrapped around the stand, but the stand is removeable. Bottom line is if someone wants to steal this or move it they will find a way. But that's true of any item or tool

  Answered 6 months ago by NotYouVerified Purchase

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Q: QuestionDoes this computer come with antivirus software?

Asked 7 months ago by Will.

• A:Answer Yes, I think it's 3 months free and then if you don't cancel you'll get charged. Windows Defender is installed

  Answered 6 months ago by NotYouVerified Purchase

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Q: QuestionI plan on using this for developing and playing on roblox. Is this pc powerful enough to run it with full graphics?

Asked 7 months ago by Henry.

• A:Answer Graphics are just simple. Looks pretty good actually. It plays good, my daughter builds and plays for hours after school with her brother and cousins.

  Answered 6 months ago by HelenMVerified Purchase

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Q: QuestionCan you provide information on increasing the RAM onn this computer? Memory type, instructions. Computer seems to run slow. 8MB of RAM doesn’t seem to be enough,I have less than 15 days to determine if I want to keep it.

Asked 7 months ago by Bogeyfree.

• A:Answer It is what it is. You can only perform so much with 8 gb. As far as additional file storage, use USB flash drives or an external hard drive. All have some reasonably inexpensive options.

  Answered 6 months ago by NotYouVerified Purchase

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Q: QuestionHow to take it off S mode?

Asked 7 months ago by Dins.

• A:Answer It gave me the option when I went to download the cricut design studio, I just followed the instructions. Have had no problems with it out of s mode

  Answered 6 months ago by GeraldBVerified Purchase

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Q: Questioncan this item be configured with a wireless keyboard and mouse?

Asked 7 months ago by gary.

• A:Answer Yes

  Answered 6 months ago by GeraldBVerified Purchase

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Q: Question"This was supposed to come with Windows 365 for 2 yrs, why am i being charged for it?"

Asked 7 months ago by Anonymous.