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This monitor does not have sound or a camera. In order to have a camera on a desktop, you would need to buy a webcam with a microphone. To hear the sound, you will need speakers or headphones. The webcam would plug into the desktop, then you can mount it on top of the monitor. Once you plug in the webcam, speakers or headphones, the computer will recognize it. Then, you will be able to use video chat. I would recommend reaching out to the Geek Squad about the Total Tech Support plan coverage.
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