“The 910 XL black cartridge does not fit in my HP 8035 OfficeJet printer. I'm afraid to shove it in there. The specs say it is the right cartridge for this printer. What could be the problem?”

Asked by KenR 4 years ago

1-3 of 3 Answers

Works fine with my 8035. it's a bit of a tight squeeze, but it fits.
Answered by TecTheWreck 3 years ago
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Contact HP Customer Service to walk you through the steps to install. I have an HP OfficeJet Pro 8035 and I find the alignment for the cartridge is critical for insertion of the 910 and 910-XL.
Answered by SammyK 4 years ago
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Hi Ken, apologies for what you're experiencing. The 910XL cartridge should fit your OfficeJet Pro 8035. Please review this support video. Be sure the plastic tab has been twisted off of the cartridge, and that it's seated properly (with a snap). https://www.youtube.com/watch?v=TGUGhnHLHDg. If this does not work, please reach out to HP Support at 800-474-6836.
Answered by HP Team 4 years ago
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