Does HP-932 XL Cartridge get dry if not in use ? If yes WHY ?
I hardly printed 20 pages in a month. After that, did not use for some some time now it says black ink empty. null

Question

Does HP-932 XL Cartridge get dry if not in use ? If yes WHY ? 
I hardly printed 20 pages in a month. After that, did not use for some some time now it says black ink empty. null

HP Team · Accepted Answer

The 932XL black ink prints up to 1000 pages. If you are not printing 1000 pages in 6 months I recommend only using the standard inks. When the printer is not being used and is left turned on it will perform maintenance to ensure the ink does not run low. If you leave the printer turned off, the cartridges will dry out faster. There is a lot of science behind printing technology and the differences between cartridge/printhead designs as well as pigment and dye based inks. If you often do not print very much I recommend checking into the HP Instant Ink replacement service where you will never have to buy ink for the printer ever again. 50 pages or less a month is $2.99 per month. If you do not print all your pages that month the unused pages roll over.

Answered by HP Team 6 years ago

JohnC · Answer

No, we’ve never had an issue.

Phyllis1234 · Answer

Yes it does dry out if you do not use it at least twice a month, minimally... I learned the hard way too!! Good luck!!

MichaelR · Answer

HP printer cartridges are junk.  I don't print much either.  Mainly my tax returns etc.  Every time I go to use the printer it always tells me I am out of ink.  I have been a HP customer for over 30 years but will never buy another HP printer ever again.

I don't know what happened to HP quality but I bought a $2000 HP laptop less that two years ago and one of the two USB ports has already failed and according to what I learned online from other people with the same problem you have to replace the motherboard.  Not happy.

Meandyoutogether · Answer

Nope

Readytoreview · Answer

The only down fall with HP ink is HP seems to keep cutting back on the amount of ink they put in their cartridges. They run out of ink quickly. Their cartridges are not cheap and they should put more ink in their cartridges. I don't believe they dry out they just don't have much ink in them.

Answered by Readytoreview 4 years ago

mike · Answer

we run 100 or so copies a month and have never had the "dry up" issue

Eric · Answer

Ink will dry out if opened and in a printer that sits unused. Plus, Everytime you turn on your printer it uses ink to prime the system. So best to leave printer turned off when not printing something.

Marlene · Answer

I haven't had any issues with the ink getting dry.

invisablegranny · Answer

It seems to . When we were only printing a few pages a month, we would only buy the regular size cartage.

EastBayJon · Answer

I've never noticed a cartridge giving out ridiculously early, although I've never gone months without printing at all. Seems like a good time to call customer service!

Steph · Answer

The printer might to big for that ink I needed 932xl cause 932 my ink was like yours leave after a couple of prints

“Does HP-932 XL Cartridge get dry if not in use ? If yes WHY ? I hardly printed 20 pages in a month. After that, did not use for some some time now it says black ink empty.”

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