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Hi Donna76, and thanks for asking about help for a senior. Your best option is to contact the HP support team at 800-565-9917.
Sorry, there was a problem. Please try again later.I am a millennial and still dont know all the techy things haha The other day, I went to hp.com and a rep very professionally remoted into my computer and reconnected my printer because I accidentally deleted my connection. It worked very well and they showed great integrity given they accessed my desktop. I recommend.
Sorry, there was a problem. Please try again later.I am sure they will if you call them
Sorry, there was a problem. Please try again later.HP has a customer service # with technical support
Sorry, there was a problem. Please try again later.

