“My deskjet plus 4155 will not allow me to scan document. It keeps saying, "This feature is not supported by the selected printer. Connect to a different printer to use this feature." I bought this printer because it has this feature.”
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I would install the HP Smart App. It will check and make sure the drivers for scanning are installed. You can get the app at this link. https://support.hp.com/us-en/document/c04675142
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