A:AnswerThe return time frame for refurbished products is 15 days from the date of purchasing. For further assistance, please reach out to the customer service team at Best Buy.
A:AnswerWe apologize for any confusion. The 640 G2 model is typically a ProBook. There are different variations made of this model. Not all ProBooks have backlit keyboards. This model does not come with a backlit keyboard. Since this is a refurbished computer, we cannot be certain of its original components.