Questions & Answers

Name: HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Optane – NVIDIA GeForce MX330 - Natural Silver
Brand: HP
SKU: 6402200
Price: 999.99 USD
Rating: 4.6 (1405 reviews)

HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Optane – NVIDIA GeForce MX330 - Natural Silver

Model:: 17M-CG0013DX; |
SKU:: 6402200

User rating, 4.6 out of 5 stars with 1405 reviews.

Highly rated by customers for:

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QuestionHow is the battery life on this laptop?
Asked 5 years ago by Prec.
- Answer HP laptops have battery life that far exceeds what was available even a few years ago. With that being said, you can likely plan a full day of computing, but your settings, workload, and use of laptop features will impact the battery life that you experience in practice.
  Answered 5 years ago by HP Team
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QuestionHi what is the screen refresh rate?
Asked 5 years ago by Rono.
- Answer The screen refresh rate is 60Hz.
  Answered 5 years ago by HP Team
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QuestionWill this laptop run Microsoft Office 2002 programs?
Asked 5 years ago by Pat35.
- Answer I don't know why not, I'm actually using an older version of Word without any problem.
  Answered 5 years ago by Mick
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QuestionI am about to click and purchase but heard and worried HP laptops has this S MODE thing that doesnt allow you to insyall other External Apps Except from the Microsoft Family.I dont want that,I want the freedom to bypass S mode And install elsewhere.Thanks
Asked 5 years ago by SHAQS.
- Answer When you go through the purchase process and select operating system (Win 10 Home or Pro) you chose if you want S-Mode on or off.
  Answered 5 years ago by JCig
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Questionwould you install the Microsoft office for me if I pay for it?
Asked 5 years ago by Anonymous.
- Answer I would recommend reaching out to the Geek Squad at Best Buy.
  Answered 5 years ago by HP Team
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QuestionI didn't notice before I purchased, but this doesn't seem to come installed with Microsoft Office. Do I need to purchase it separately?
Asked 5 years ago by JLei.
- Answer Yes, you do.
  Answered 5 years ago by HP Team
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QuestionHow much would it cost to upgrade the RAM to 16 gb?
Asked 5 years ago by Archlife.
- Answer About 50-60 to change the 4gb to 8 and about 125.00 to go 16X2 or 32GB. I am not sure if you can go to 64 Unless maybe the Optane is taken out of the equation as Max is 64 but not sure if Optane 32 is included in that max. 2X32 or 64Gb is about 230.00.
  Answered 5 years ago by Mike
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Questioncan we get this computer with the networking option WiFi6?
Asked 5 years ago by jane.
- Answer Yes this has the following wireless networking: Wireless connectivity Intel® Wi-Fi 6 AX 201 (2x2)(19e) and Bluetooth® 5 combo(26) (Supporting Gigabit file transfer sp
  Answered 5 years ago by HP Team
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QuestionIs it 3D?
Asked 5 years ago by Chrissy.
- Answer No, it is not 3D.
  Answered 5 years ago by CommunityAnswer
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QuestionDoes this laptop have the fingerprint reader login feature?
Asked 5 years ago by Bistro.
- Answer Yes
  Answered 5 years ago by RonJ81
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QuestionWill a 90w charger be good for this or only a 65w?
Asked 5 years ago by HP.
- Answer This laptop requires a 65 watt charger.
  Answered 5 years ago by HP Team
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QuestionCan this laptop attach to a docking station?
Asked 5 years ago by DS.
- Answer Yes you can use any USB-C docking station or port replicator. Here is an example: https://www.bestbuy.com/site/targus-usb-type-c-docking-station-silver/6373438.p?skuId=6373438
  Answered 5 years ago by HP Team
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QuestionIs this the new ice lake processor? The 2020 model that just got released? And is it 4k?
Asked 5 years ago by HP.
- Answer It is not 4k laptop but the graphics card released in February of 2020 not sure about processor Intel core 7 is the best so personally still really great.
  Answered 5 years ago by Denny
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Questiondoes this come in cobalt blue typing board? does it come in any color exc silver?? what does someone with bad vision but wants this computer do? thanks
Asked 5 years ago by puppypaws.
- Answer This model will only come in silver. Windows 10 has some built-in options to help with visibility. You can do things like change the text size or use the magnifier option to zoom in on parts of the screen.
  Answered 5 years ago by HP Team
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QuestionDoes this computer have bluetooth?
Asked 5 years ago by Carol.
- Answer Yes, it has Bluetooth capability built in.
  Answered 5 years ago by HP Team
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QuestionDoes it have a Privacy Camera Kill Switch ?
Asked 5 years ago by IB19.
- Answer Yes it does have a webcam kill switch.
  Answered 5 years ago by HP Team
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QuestionDoes it have Ethernet?
Asked 5 years ago by Faye.
- Answer This laptop does not have an Ethernet port. You can use a USB to Ethernet adapter.
  Answered 5 years ago by HP Team
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QuestionAm I able to run games such as Rainbow Six Siege? If so, what graphics settings am I able to use? If not, is there a better laptop for both home and gaming use?
Asked 5 years ago by Patrick.
- Answer You would be able to play that game on low settings with this laptop.
  Answered 5 years ago by HP Team
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QuestionDoes this model have a built in web camera?
Asked 5 years ago by katie.
- Answer Yes, it has a built-in web camera.
  Answered 5 years ago by CommunityAnswer
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QuestionDoes this model have a built-in microphone and webcam for zoom calls?
Asked 5 years ago by Lois.
- Answer Yes built into the computer it will work and has it yes!
  Answered 5 years ago by Denny
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Questions & Answers

HP - ENVY 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Optane – NVIDIA GeForce MX330 - Natural Silver

Q: QuestionHow is the battery life on this laptop?

Q: QuestionHi what is the screen refresh rate?

Q: QuestionWill this laptop run Microsoft Office 2002 programs?

Q: QuestionI am about to click and purchase but heard and worried HP laptops has this S MODE thing that doesnt allow you to insyall other External Apps Except from the Microsoft Family.I dont want that,I want the freedom to bypass S mode And install elsewhere.Thanks

Q: Questionwould you install the Microsoft office for me if I pay for it?

Q: QuestionI didn't notice before I purchased, but this doesn't seem to come installed with Microsoft Office. Do I need to purchase it separately?

Q: QuestionHow much would it cost to upgrade the RAM to 16 gb?

Q: Questioncan we get this computer with the networking option WiFi6?

Q: QuestionIs it 3D?

Q: QuestionDoes this laptop have the fingerprint reader login feature?

Q: QuestionWill a 90w charger be good for this or only a 65w?

Q: QuestionCan this laptop attach to a docking station?

Q: QuestionIs this the new ice lake processor? The 2020 model that just got released? And is it 4k?

Q: Questiondoes this come in cobalt blue typing board? does it come in any color exc silver?? what does someone with bad vision but wants this computer do? thanks

Q: QuestionDoes this computer have bluetooth?

Q: QuestionDoes it have a Privacy Camera Kill Switch ?

Q: QuestionDoes it have Ethernet?

Q: QuestionAm I able to run games such as Rainbow Six Siege? If so, what graphics settings am I able to use? If not, is there a better laptop for both home and gaming use?

Q: QuestionDoes this model have a built in web camera?

Q: QuestionDoes this model have a built-in microphone and webcam for zoom calls?

Top Rated

QuestionHow is the battery life on this laptop?

QuestionHi what is the screen refresh rate?

QuestionWill this laptop run Microsoft Office 2002 programs?

QuestionI am about to click and purchase but heard and worried HP laptops has this S MODE thing that doesnt allow you to insyall other External Apps Except from the Microsoft Family.I dont want that,I want the freedom to bypass S mode And install elsewhere.Thanks

Questionwould you install the Microsoft office for me if I pay for it?

QuestionI didn't notice before I purchased, but this doesn't seem to come installed with Microsoft Office. Do I need to purchase it separately?

QuestionHow much would it cost to upgrade the RAM to 16 gb?

Questioncan we get this computer with the networking option WiFi6?

QuestionIs it 3D?

QuestionDoes this laptop have the fingerprint reader login feature?

QuestionWill a 90w charger be good for this or only a 65w?

QuestionCan this laptop attach to a docking station?

QuestionIs this the new ice lake processor? The 2020 model that just got released? And is it 4k?

Questiondoes this come in cobalt blue typing board? does it come in any color exc silver?? what does someone with bad vision but wants this computer do? thanks

QuestionDoes this computer have bluetooth?

QuestionDoes it have a Privacy Camera Kill Switch ?

QuestionDoes it have Ethernet?

QuestionAm I able to run games such as Rainbow Six Siege? If so, what graphics settings am I able to use? If not, is there a better laptop for both home and gaming use?

QuestionDoes this model have a built in web camera?

QuestionDoes this model have a built-in microphone and webcam for zoom calls?