“My Laptop does not working. I tried to connect the AC adapter but did not work. Also the orange light do not turn on. How can apply to the guarantee? Thank you.”
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Apologies for what you're experiencing. Make sure that the supplied AC adapter is properly connected to the USB-C (Thunderbolt) port on the laptop and that the wall outlet to which you've connected the adapter is working. You may need to try another wall outlet. Confirm that the AC adapter is properly connected to the outlet. If the laptop still will not power on, please reach out to Support.HP.com for assistance with troubleshooting or a warranty claim.
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