“I bought this computer and can't figure out how to work it? Just button in the back but won't let me verify that I am me and then I unplug it to turn it off...no idea how to shut down.”
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Thank you for the question. The Envy 14-es1013dx has a power button on the keyboard. It's on the top row, near the right edge, next to the delete key. When the computer is off, press the button briefly to turn on the computer. To turn it off, the recommended procedure is to use the Windows Shut down command. Select the Start button, select the Power icon, and then select Shut Down. You can download your laptop's full User Manual from the HP support site.
Sorry, there was a problem. Please try again later.Sounds like you should have taken a basic course on computes first, or at least bought "Windows for Dummies" (that's a book title, not an inference). Generally speaking, as long as there is enough power, opening the lid will turn it on, and closing will turn if off (actually just put it to sleep, but details, details). The fingerprint reader will need to be set up by the owner. Just like on a smartphone.
Sorry, there was a problem. Please try again later.Additional information: If your computer isn't asking you for your password when you turn it on or haven't used if for a while (more than, say 20 minutes), you will have to set that up. Microsoft has information on their website on how to do that.
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