A:AnswerMost often, Open Box items come with a warranty from Best Buy and all accessories that were included with the original unit. That's not always the case, but it should be reflected in the item notes. Please reach out to Best Buy directly to verify the condition and what's included with the Open Box item.
A:AnswerThank you for asking. The Pavilion brand is more for general/home/student use and has few features. For creators or heavy business use, a premium laptop like the Envy is a step up and is going to be a better choice.
A:AnswerFrom that description, it's impossible to say. "It won't turn on, but it's charged", could literally be caused by ane one of seperate things. Your best option would be to contact the HP support team directly so they can do real-time troubleshooting.
A:AnswerThe screen has a brightness of 250 nits which is the standard for a laptop. Depending on exactly how shaded it is, you may have some difficulty seeing the screen.
A:AnswerYes, you can use this 2-in-1 laptop in tablet mode. You will be able to customize the tablet mode settings to automatically return to laptop mode if that is what you want.
A:AnswerSame thing is happening to me. I reached out to HP support and they told me that “I had too many Chrome tabs open”, which is hilarious. The have been extremely unhelpful. I have never had a computer that gets this hot.
A:AnswerApologies, this forum is not privy to HP design and engineering decisions. We do know that configurations are designed and tested for efficiency system-wide to ensure energy and environmental compliance and certification.
A:AnswerThank you for asking. It has not been discontinued. In fact, the HP 14-es0033dx laptop was just released for general availability March 8, 2023.
A:AnswerIt doesn't. However if you need a wired Internet connection, you can use an adapter that takes the Ethernet cable and connects it to the comput'er USB-C port.
