“I’m trying to setup my new printer but it keeps giving me an out of paper error message. The tray has paper in it. Please help.”

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• The app helped me a lot with set up as well as the website! I hope you're able to get this to work.

  Answered by Radio1321 2 years ago

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• Thank you for the question. Make sure the paper is all the way forward in the tray. You'll need to adjust the guides after loading paper in the tray. HP has prepared a video for the HP Support Channel on YouTube: https://www.youtube.com/watch?v=0FQEOnaUUE0

  Answered by HP Team 2 years ago

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