HP - DeskJet 2755e Wireless Inkjet Printer: I only want to use USB cord. It only prints in black and white from my laptop yet it can make color copies. Printer does not give me option to print in color yet my old HP printed in color and I used a USB. null

Question

HP Team · Accepted Answer

Thank you for the question. Your printer has the option to print in black and white only (called single-cartridge mode) when the tri-color cartridge is not present. Please make sure that the tri-color cartridge is loaded properly, and reset the printer. You may need to uninstall the printer and then reinstall it using your USB cable. If you continue to have issues, do not hesitate to reach out to Support.hp.com for help.

Answered by HP Team 2 years ago

MichaelA · Answer

good luck reaching HP customer service and then understanding their thick foreign accents.....

“HP - DeskJet 2755e Wireless Inkjet Printer: I only want to use USB cord. It only prints in black and white from my laptop yet it can make color copies. Printer does not give me option to print in color yet my old HP printed in color and I used a USB.”

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