“Do I have to use the HP Smart app each time I want to scan something to my computer?”

1-2 of 2 Answers

• Yes you must, at least initially. From the screen on the printer, hit scan, then computer, if you haven’t downloaded the 123 HP software, or HP smart app. it prompts you to do it. I have a MacBook Air 2020M1 and I use it, even though on my own printer it says it’s not available, I think it’s only not available for the scan from scanner to comp on Mac OS. I know I‘ve printed from it a bunch. Scanning might be problematic with Mac OS, I’ve done it but I used the smart app.

  Answered by Steve 3 years ago

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• While it makes most functions easier to do, it's not strictly required to scan with your computer

  Answered by HP Team 4 years ago

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