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I had a similar problem with an Ibuy power computer. Their customer service instructed me to turn off the computer open the case and locate the Wi-Fi antenna (mine was a small black box mounted in one of the drive bays). I unplugged it rerouted the wires to the back and outside of the case. I then plugged it back in and mounted it at the top on the outside (this area is plastic). Since then no problems. Hope this helps.
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