purchased a couple of days ago the HP Envy x360m and F2 and F3 for dimming screen was working initially, but now does not. Have a pushed a button that locked this feature ? null

Question

HP Team · Accepted Answer

Hello, Neil. We recommend checking the HP Support Assistant for any updates on your laptop. You can also do some troubleshooting through the HP Support Assistant. If you need further assistance, contact https://support.hp.com or the Geek Squad at Best Buy. Here is more information on the HP Support Assistant: http://bit.ly/3bLe24y

Answered by HP Team 4 years ago

mike · Answer

I had a similar issue couple of weeks back and I almost thought about returning the laptop. Looks like it is a windows software update issue. I recommend making sure you check your notifications. Hardware is alright...once you have the software update this issue should go away.

I actually love this laptop. Strongly recommend it. Great value for the price. Hope it helps.

“purchased a couple of days ago the HP Envy x360m and F2 and F3 for dimming screen was working initially, but now does not. Have a pushed a button that locked this feature ?”

1-2 of 2 Answers