A:AnswerI sure hope the HP team member that said this model has 32GB of Optane memory is correct. It will make my decision a lot easier. I can't find any documentation that it has the Optane memory. I have check the overview and specifications tab on this model on Bestbuy and I have checked the manufacturer sheet that is also provided on Bestbuy with this model. I checked HP.com and even looked on Amazon with the 13m-bd0023dx model numbers. I simply can't find it and I know the HP rep knows more about this than we do. If the HP rep reads this, could you provide us some documentation that this model does have the Optane memory? This model is going on sale at a significant price reduction and the addition of Optane memory could make a difference for many people, including myself. Thank you
A:AnswerSo.. to put an end to the RAM question...
Short answer: No, is not upgradable.
Long answer: Was told by sales person upon purchase that it was. Found HP specs sheet on this link which stated "not user accessible". Called HP and after providing model and S/N he said yes, it has 2 slots and max is 16gb. Took to Geek Squad to do the honors of unboxing and finding out... And no memory slots. So ended up returning it.
Also found a video for a SIMILAR model from HP where they tear it all down... No memory banks.
https://youtu.be/VVOlVGkiiiU
Hope this helps.
A:AnswerYes you can. This laptop has a Thunderbolt™ 4 with USB4™ Type-C® 40Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge). You will need a USB-C to HDMI adapter.
A:Answerbatteries typically are rated for 1yr...
Yes, USB charging.
RAM is not upgradeable.
1000 NITS brightness because of HP's new Sureview privacy screen.
A:AnswerThe HP 13m-bd0023dx Envy x360 laptop will work with the HP Pen Product #1MR94AA and the HP Rechargeable MPP 2.0 Tilt Pen Product # 3J122AA or any MPP 2.0 compatible pen/stylus. The memory is not upgradeable on this model, it is embedded in the system board (soldered).
A:AnswerBecause the RAM is "surface mounted" (meaning it's soldered direct to the motherboard) there's only one module installed, so it's single channel. As far as the odds of memory failure, in 25 years I've seen exactly one that failed because it was defective. Honestly, it's probably the last thing I'd worry about failing in a computer.
