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HP - ENVY x360 2-in-1 13.3" Touchscreen Laptop - Intel Evo Platform - Intel Core i7 - 8GB Memory - 512GB SSD - Pale Gold

Model:: 13m-bd0023dx; |
SKU:: 6428876

User rating, 4.4 out of 5 stars with 672 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 123 questions

QuestionWondering about Processor Speed on this one - would you please advise?
Asked 5 years ago by Suz.
- Answer CPU performance is pretty decent. But if you can afford the 16 GB RAM model then go for that. The price difference isn't worth it though
  Answered 5 years ago by harry1
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QuestionDoes the computer come with a charger in the box?
Asked 5 years ago by Jen22.
- Answer Yes, charger is included in the box.
  Answered 5 years ago by John
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QuestionIs screen anti glare???
Asked 5 years ago by Mery.
- Answer No. It's the Brightview (highly reflective) with Sureview privacy protection.
  Answered 5 years ago by DZinAZ
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QuestionI will buy this is you can add a 12gb ram model for 799 USD. Any possibility of that happening?
Asked 5 years ago by Ram.
- Answer RAM is soldered, so NO, you cannot add additional RAM.
  Answered 5 years ago by jat3
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QuestionIs the keyboard backlit?
Asked 5 years ago by David.
- Answer Yes, this laptop has a backlit keyboard.
  Answered 5 years ago by HP Team
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QuestionIs it good for computer science and software engineering graduates?
Asked 4 years ago by Ziad.
- Answer I think it would be a good choice for that kind of use. It's got a nice fast processor, plenty of RAM for most uses, and a large solid state drive.
  Answered 4 years ago by HP Team
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QuestionIs this laptop available in other colors aside pale gold pictured here?
Asked 4 years ago by Toby.
- Answer No, it's only available in pale gold.
  Answered 4 years ago by HP Team
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Questionhow do i replace the hard drive??
Asked 5 years ago by momo.
- Answer Thanks for asking. I suggest that you get in touch with HP Support. Here's the link for HP Support: https://support.hp.com. You can also reach them by phone at 1-800-474-6836.
  Answered 5 years ago by HP Team
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QuestionIs the RAM upgradable?
Asked 5 years ago by Anonymous.
- Answer Hi, thank you for the question. Unfortunately, the RAM on this laptop is non-upgradable.
  Answered 5 years ago by HP Team
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QuestionHow can I connect to the internet since it does not have an ethernet port?
Asked 5 years ago by Internet.
- Answer you would have to use a usb to ethernet dongle, preferably a usb c dongle
  Answered 5 years ago by KingDroe
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QuestionCan I upgrade this laptop to windows 10 professional
Asked 5 years ago by Tj.
- Answer Why would you want to? Read my review regarding absurd and unacceptable battery design. Better to return it if you can.
  Answered 5 years ago by George
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QuestionWhat is the battery life? I'm seeing 15 hours and up to 11 hours. I need a real direct answer, how many hours is the battery life?
Asked 5 years ago by Levera.
- Answer It's honestly dependant on what I am doing with it. If I am gaming, it lasts 4-5 hours with the battery settings set at "better performance" over power savings. If I am writing on Word with the battery performance turned down to "battery saver" mode, it can last more like 12 hours. So it'll depend what you're doing with it.
  Answered 5 years ago by Mira
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QuestionPlease let me know is the laptop good for gaming...and can we play god of war on the laptop.. And does it cover international warranty..
Asked 5 years ago by Nick.
- Answer Hello Nick, while this laptop has the ability to play video games it is not specifically meant for gaming as it does not have a dedicated video graphics card and the recommendations located for God of War specifically states a video graphics card is recommended for the best playing experience. Any HP item purchased in country "A" can be moved to country "B" and you do not have to register the product a second time with HP as HP has a worldwide warranty database, so users register only once. Thank you for being an HP customer.
  Answered 5 years ago by HP Team
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Questionpurchased a couple of days ago the HP Envy x360m and F2 and F3 for dimming screen was working initially, but now does not. Have a pushed a button that locked this feature ?
Asked 5 years ago by neil.
- Answer Hello, Neil. We recommend checking the HP Support Assistant for any updates on your laptop. You can also do some troubleshooting through the HP Support Assistant. If you need further assistance, contact https://support.hp.com or the Geek Squad at Best Buy. Here is more information on the HP Support Assistant: http://bit.ly/3bLe24y
  Answered 5 years ago by HP Team
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QuestionCan the Alexa feature be disabled? I own an earlier version of the spectre and really like my laptop, but I deliberately don't use or want Alexa.
Asked 5 years ago by DEE.
- Answer Yes it can.
  Answered 5 years ago by LLB14
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QuestionIs this a good computer for Adobe After Effects 2020?
Asked 5 years ago by Ellie.
- Answer This model will work great for After Effects.
  Answered 5 years ago by HP Team
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QuestionWhat do the top f1 button do, like how does it affect the screen?
Asked 5 years ago by YoGuy.
- Answer The F1 key seems to just darken the screen some. Maybe to be used when it's dark so the screen isn't so bright.
  Answered 5 years ago by Nothingtodisplay
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QuestionWhy this laptop doesn't have a touch pen? I bought this from a best buy store. But there was no any kind of pen in the box. Doesn't this laptop have or only it happens with me?
Asked 5 years ago by Aman.
- Answer The stylus pen is not included with this laptop.
  Answered 5 years ago by HP Team
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QuestionCan minecraft be played on this computer?
Asked 5 years ago by Merv.
- Answer Yes you can play minecraft on this computer. This is not a gaming computer, but you can do light gaming on it.
  Answered 5 years ago by HP Team
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QuestionWhat type of plug does the headphone use? Is it a 3.5mm?
Asked 5 years ago by Patty.
- Answer Yes, it's a standard 3.5 mm jack.
  Answered 5 years ago by HP Team
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