A:AnswerIt's impossible to determine exactly what the problem is from the information you've given. Your best option is to contact the HP support team so they can troubleshoot the issue.
A:AnswerHello, great question! No, this laptop is designed specifically for lightweight and portability so the user does not have access to upgrade the storage capacity internally, however, you are able to add on storage space externally through the USB port as well as using cloud storage of your choice. Thank you for being an HP customer!
A:AnswerHi Tobi! Thanks for your question! The HP Envy x360 15m-eu0013dx laptop has an integrated AMD Radeon graphics processor. The newer AMD Processors, do not specify a version of integrated Radeon graphics. You can find some details on the AMD site by looking up the AMD Ryzen™ 5 5500U processor.
A:AnswerThank you for the question. Here are the specs available for the HP Envy x360 15m-eu0013dx laptop:
15.6" diagonal, FHD (1920 x 1080), multitouch-enabled, IPS, edge-to-edge glass, micro-edge, Corning® Gorilla® Glass NBT™, 250 nits, 45% NTSC
