“I just got this laptop today. It worked for an hour then i turn off the lapto. After 5 minutes i tried to turn on but it did not turn on. I cheked the power cable. It is good. Power has a constant light. Could you help me how i turn the laptop”
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You can try to reset the laptop by holding the power button down for 12 seconds, pausing a few seconds, and then pressing it for 1 to 2 seconds. If it does not power up you may wish to contact HP support at https://support.hp.com or call them at 1-800-HPINVENT.
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