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Just bought this laptop from best buy and cracked it open. The ram and ssd are upgradable. There are little covers over them but the ram is 2x4gb sticks. I asked HP and they straight told me it was not removable.
Sorry, there was a problem. Please try again later.The service manual in the previous answer is for the prior 3000 series model. The service manual for the 4000 series model is: http://h10032.www1.hp.com/ctg/Manual/c06618426 The part locator with internal images is: http://h10032.www1.hp.com/ctg/Manual/c06584306 NOTE the part locator covers both AMD and Intel versions
Sorry, there was a problem. Please try again later.An authorized service provider can upgrade this laptop for you. Here is the service guide link: http://h10032.www1.hp.com/ctg/Manual/c06267280
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