“Why are there 2 different laptops in the pictures? One of them has speakers above the keyboard as well as a number pad, and the other has speakers on both sides of the keyboard with no number pad.”

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• That's an error in the product images. The images with the speakers on the side are the correct ones. I've documented the problem so that Best Buy can correct it.

  Answered by HP Team 3 years ago

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• I purchased this laptop 2 weeks ago thinking it had keypad and fingerprint access, it doesn’t have either. The pictures are not accurate

  Answered by Yoly1115 3 years ago

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