Questions & Answers

Q: QuestionCan it hold 2 internal Hard Drives? is there a slot for an additional one?

Asked 5 years ago by erick626.

• A:Answer Only one NVMe PCIe 3, 4 lane slot. Internal images can be seen in the part locator. Note this document show both the Intel ed000 and the AMD ee000 models. http://h10032.www1.hp.com/ctg/Manual/c06584306

  Answered 5 years ago by DanEE

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Q: Questionhow is the cooling system? does cpu stay below 100c full load?

Asked 5 years ago by john.

• A:Answer good cooling. absolute max 95c

  Answered 5 years ago by alox

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Q: QuestionWhen will the item be available for purchase?

Asked 5 years ago by Jess.

Q: QuestionDoes this laptop have up-gradable components?

Asked 5 years ago by Inspector.

• A:Answer The memory, SSD (NVMe PCIe 3 x4) and WiFi card are all replaceable/upgradable. Instructions in service manual http://h10032.www1.hp.com/ctg/Manual/c06618426 Part locator http://h10032.www1.hp.com/ctg/Manual/c06584306

  Answered 5 years ago by DanEE

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Q: QuestionDescription says it has a Thunderbolt connection but the HP website says it is USB 3.2 Gen 2 & not Thunderbolt. A model on HP's website that has the same specs but cheaper & comes with the active pen. Does this model come with pen & thunderbolt or not?

Asked 5 years ago by CuriousJoe.

• A:Answer Can you post the link where it is cheaper? thank you

  Answered 5 years ago by Patricio

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Q: QuestionCan lhis laptop be provided with a built in dvd reader?

Asked 5 years ago by Dave.

• A:Answer No, this laptop does not come with a built-in DVD reader option.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDoes this laptop support an active stylus/pen?

Asked 5 years ago by Songoffire.

• A:Answer Yes, it does

  Answered 5 years ago by HP Team

  
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Q: QuestionWhen will this be available to purchase?

Asked 5 years ago by jonnysgirl7608.

Q: Questionrelease date?....simple aye? lol

Asked 5 years ago by me.

Q: QuestionWitch amd Radeon GPU does this laptop have?

Asked 4 years ago by Bruthr.

• A:Answer It is only specified as AMD Radeon Graphics. If you look up the processor on Radeon's site you can see the details of the chip and it's specs: https://www.amd.com/en/products/apu/amd-ryzen-7-4700u

  Answered 4 years ago by HP Team

  
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Q: QuestionCan you use a stylus pen with this laptop?

Asked 5 years ago by Irene.

• A:Answer You’re supposed to be able to but I didn’t try.

  Answered 5 years ago by LandusVerified Purchase

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Q: QuestionIs BestBuy going to sell the 400 Nit display version of the Envy x360 15mee00 ?

Asked 5 years ago by Brian.

• A:Answer Wouldn’t this be a question for BB and not a user. Mine is 250.

  Answered 5 years ago by JohnnoVerified Purchase

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Q: QuestionIf I buy this in with 8gb of RAM and want to upgrade to 16gb RAM, what are some compatible RAM sticks to put in it?

Asked 5 years ago by Jake.

• A:Answer Check out a 3200mhz kit from crucial.

  Answered 5 years ago by Adam

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Q: QuestionGreetings everyone! Is the ssd storage upgradeable? And just to be clear, does it support dual ram up to 16 gb each slot?

Asked 5 years ago by EmmanuelNajera.

• A:Answer Yes it can handle up to 2 16gb sticks of RAM to upgrade

  Answered 5 years ago by JimlerryVerified Purchase

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Q: QuestionIs there an extra M.2 slot in this laptop?

Asked 5 years ago by tony96.

• A:Answer No. It only has one M.2 NVMe slot for the OS. It is user upgradeable but requires some technical teardown to remove the bottom of the laptop.

  Answered 5 years ago by TWTech

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Q: QuestionIs this computer compatible with optane? Can I add optane memory to it?? If so how much optane memory can I add??

Asked 5 years ago by Emma.

• A:Answer No you can not add optane memory to this laptop.

  Answered 5 years ago by HP Team

  
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Q: QuestionHow many gigabytes of V-RAM does this laptop have? thank you

Asked 5 years ago by Inspector.

• A:Answer AMD Ryzen™ 7 3700U with Radeon™ Vega 10 Graphics (2.3 GHz base clock, up to 4 GHz max boost clock, 6 MB cache, 4 cores)

  Answered 5 years ago by HP Team

  
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Q: QuestionCan you add ram ?

Asked 5 years ago by griff.

• A:Answer Unfortuantely, this laptop does not have expandable memory.

  Answered 5 years ago by HP Team

  
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