“Can the RAM be upgraded from 16GB to 32GB? Any open slots for adding an additional hard drive? If so what type? Finally, can the battery be easily swapped-out with a fresh one?”
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Yes, the RAM can be upgraded to 32 gigabytes. There aren't any available slots for adding an additional hard drive. And while the battery can be swapped, the computer needs to be partially disassembled to do it, so that needs to be done by a trained technician.
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