“Just changed printer cart. The black one would not work, so I purchased a new one. When I installed the new one now the printer will not print anything in color”
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Please make sure you have the cartridges installed properly and that you have removed the tape seal from both. This is a 2-cartridge HP printer and as such will print with a single cartridge. So if the color is not seated properly, it will still print in black and white.
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