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Had similar issues, was told this specific model did not have cd disc driver, must download from HP. I had my own problems with the driver download. All I can do is wish you luck.
Sorry, there was a problem. Please try again later.There is no installation CD available. Due to increases in internet speed and more and more computers lacking a CD/DVD drive, one does not come in the box. All the drivers are downloaded and installed in minutes from HPs support website. https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-8710-all-in-one-printer-series/7902014
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