“I just purchased this because HP says it will work with ARM64 devices like my Microsoft Surface Pro 11. I followed the recommended steps including downloading the Universal Driver for ARM 64 devices, and still can't get it to work. Can you help?”
Answer This Question
$229.89
Save $80
The comparable value is $309.89
Deal ends tomorrow
1-1 of 1 Answer
Hi Ryan, apologies for what you're experiencing. The OfficeJet Pro 9120 series only works with the HP Universal Print Driver for ARM using TCP/IP (network) protocol. Are you trying to use the printer connected via USB? Please reach out to HP Support to ensure that you are using the most updated driver.
Sorry, there was a problem. Please try again later.