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I do not see a protective layer on my 27QS. It does appear to have a matte finish to reduce glare which might be what you're seeing.
Sorry, there was a problem. Please try again later.Thank you for reaching out. There is no additional packaging once you remove the monitor from the foam sleeve. This monitor has an anti-glare coating (matte, not reflective) with a brightness of 400 nits and is Eyesafe® Certified; HP Eye Ease. You can change brightness/contrast settings through the monitor controls or through the software.
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