Questions & Answers

Q: QuestionWhat is the height adjustment feature on the HP Series 5 monitor?

• A:Answer The HP Series 5 monitor has a height adjustment feature for ergonomic comfort and integrated cable containment to keep your desk clutter free.

Q: QuestionHow does this monitor handle cable management?

• A:Answer It has a feature called integrated cable management with a pass-through on the stand to reduce clutter.

Q: QuestionDoes this HP monitor have built-in speakers?

• A:Answer Yes, this monitor has integrated dual 3W speakers for clear audio.

Q: QuestionWhat type of display panel does this monitor use?

• A:Answer This monitor uses an IPS panel for wide viewing angles.

Q: QuestionWhat is the refresh rate of this gaming monitor?

• A:Answer This monitor has a refresh rate of 240Hz.

Q: QuestionWhat is the minimum height of the monitor when it is at the lowest position on the stand?

Asked 2 years ago by mc2476.

• A:Answer I'm sitting in front of it and I just grabbed a tape lowered it all the way it is 16 and 1/2 inches at its lowest point

  Answered 2 years ago by BaileyVerified Purchase

  Helpful (10)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat panel does this monitor use?

Asked 2 years ago by SkylerC.

• A:Answer Hello. Thanks for your question. This OMEN 27qs monitor has an IPS panel. (IPS is an abbreviation for In-Plane Switching. That means you get a 178-degree view of the monitor.)

  Answered 2 years ago by HP Team

  
  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you connect this to a monitor mount, because the stand on the back looks very specific

Asked 2 years ago by Trent.

• A:Answer This OMEN Gaming monitor has a 100mm x 100mm, VESA Wall Mount.

  Answered 2 years ago by HP Team

  
  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this monitor run 120 FPS on the xbox series X? Does this monitor run HDR10 on the xbox series X? Does this monitor Be able to run Variable Refresh Rate on xbox series X? What is the Response time on this Monitor?

Asked 2 years ago by Angelo.

• A:Answer If you are mainly planning on using a display with the Xbox Series X, you are going to want a display with a HDMI 2.1 port. While this monitor can handle up 240fps and offer variable refresh rates, you may run into issues with HDR and depending on settings. You may not be able to hit 120fps depending on settings you are trying to play on. On the Best Buy site, you can see the type of ports under Key Specs, Display Connectors. The response for the monitor itself is 1ms, but that does not factor in the type of equipment you may be using.

  Answered 2 years ago by HP Team

  
  Helpful (4)Unhelpful (0)ReportAnswer this question

Q: QuestionHas anyone figured out a fix to the screen randomly blackening out?

Asked 2 years ago by Blackingout.

• A:Answer I experienced this when using my own display port. Use the one that came with the monitor also check whichever HDMI cable you use. Basically the problem is the cable and not the monitor itself.

  Answered 1 year ago by BrianMVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDo all monitors come with an LG panel?

Asked 2 years ago by Eli.

• A:Answer No. Some come with LG and some come with BOE. You can look at the sticker on the box for the revision and if it begins with an L it is LG and if it begins with a B it is BOE.

  Answered 2 years ago by Mark

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes the product come with a Displayport cable or do I need to purchase it separately?

Asked 8 months ago by HorizonFire.

• A:Answer Thank you for your question. The Omen 27qs comes with the following items: Power cord, DisPlay Port 1.4 cable, USB 3.0 A-B cable, Warranty and a Quick set up poster.

  Answered 8 months ago by HP Team

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I use a display port adapter if my computer only has HDMI ports and still get 240 hz? also is the resolution impacted if i use hdmi or display port adapter

Asked 2 years ago by Anonymous.

• A:Answer You will not be able to because it only supports for HDMI 2.0, if you want to get the full refresh rate you'd have to look for something that has HDMI 2.1 capabilities.

  Answered 1 year ago by JasonVerified Purchase

  Helpful (2)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionHow do I get the monitor to 240hz I have a4070 checked the display settings and it only lets me got to 120 same with in games. I checked the display port and went into my GeForce settings and it still only lets me go to 120 please help

Asked 2 years ago by Bobo.

• A:Answer Most of the time you need to use the display port cable to take full advantage of the maximum refresh rate.

  Answered 2 years ago by Ryan

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI just got this montitor today and plugged and connected everything to my ps5 but I can hear the sounds of the ps5 on the monitor but nothing is displaying on the screen I even tried it with my Xbox and nothing displays on screen to

Asked 2 years ago by Zig.

• A:Answer Yes it has build in speaker go on the monitor settings and turn it off

  Answered 2 years ago by AmazingVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs there anyone else beside me that received this HP Omen Gaming Monitor in new condition, but with the two high quality packaging tapes with QC Passed printed on both of them? If so, what's the reason for them? Thanks...

Asked 2 years ago by BHGooner.

• A:Answer Thank you for the question. QC Pass means that the monitor passed the final quality control inspection. Sometimes (but not always) this label is removed before packaging.

  Answered 2 years ago by HP Team

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI just purchased the monitor today and it’s missing the hdmi cord and I believe that it comes with one so can you guys send me one.

Asked 2 years ago by Joey.

• A:Answer You can't achieve 240hz with an HDMI cable with this monitor so you want to use a display port cable if possible anyway.

  Answered 2 years ago by LilJon

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs this monitor hdr compliant? If so is it hdr400 or hdr600?

Asked 2 years ago by Evil.

• A:Answer Yes, it is. It's HDR 400 compliant.

  Answered 2 years ago by HP Team

  
  Helpful (3)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionI lost my screws from the monitor to mount it. Are they m4 x 10mm ?

Asked 6 months ago by Anonymous.

• A:Answer Thank you for the question. Yes. Please contact HP Support to obtain replacement screws.

  Answered 6 months ago by HP Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question