Questions & Answers

Q: QuestionAre there multiple USB ports available on this PC?

• A:Answer Yes, there are multiple USB ports available, including USB-C and USB-A ports.

Q: QuestionWhat kind of audio technology does this PC use?

• A:Answer This PC uses Poly Studio audio technology.

Q: QuestionDoes this laptop have a built-in microphone?

• A:Answer Yes, this laptop has a built-in microphone.

Q: QuestionDoes this PC have a touch screen?

• A:Answer Yes, this PC has a touch screen.

Q: QuestionDoes this PC have a backlit keyboard?

• A:Answer Yes, this PC features a modern backlit keyboard.

Q: QuestionHow much memory does this computer have?

• A:Answer This computer has 32GB of memory.

Q: QuestionDoes this has Graphics card?

Asked 5 months ago by Viveck.

• A:Answer YES, It has built-in Intel ARC 140V graphic card.

  Answered 5 months ago by NickolasVerified Purchase

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Q: QuestionCan you use a mouse with this laptop.

Asked 5 months ago by Sac.

• A:Answer Yes, there are three options: 1) use an old wired mouse that plugs into a USB port 2) use a wireless mouse that requires plugged a small receiver into a USB port 3) use a bluetooth mouse. When using a mouse, it's a good idea to set the touchpad to be inactive when the mouse is active to avoid unintentional actions caused by your hands touching the touchpad while typing.

  Answered 5 months ago by FreeTruth

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Q: QuestionDoes it have facial recognition for sign in

Asked 5 months ago by Pap1.

• A:Answer Yes it does, but it may struggle in lower light environments. It does not include a fingerprint reader

  Answered 4 months ago by thomas

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Q: QuestionDoes this product contain a stylus with the purchase? Please answer!

Asked 8 months ago by drago.

• A:Answer No

  Answered 7 months ago by Anonymous

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Q: QuestionDoes this device support the HP Stylus?

Asked 5 months ago by Kelvin.

• A:Answer Yes. It suggested ordering the HP MPP 2.0 Tilt Pen. Currently it is on sale.

  Answered 4 months ago by MelCVerified Purchase

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Q: QuestionCan the RAM be expanded to 64GB? What is the maximum supported? I can't find the specific model on the website.

Asked 5 months ago by Gonzalo.

• A:Answer RAM cannot be upgraded with Core Ultra 200v series, as Intel has started to package RAM with the CPU itself (impossible to upgrade). The Core Ultra 9 288v can only support up to 32GB of RAM, which is what the laptop already has.

  Answered 5 months ago by Anonymous

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Q: QuestionCan I connect this to at least two external monitors to run all three screens simultaneously?

Asked 5 months ago by JohnyP115.

• A:Answer Per the USBC 40gb specification, this laptop has displayport capability through that usb. You will need an adapter or dock, but you cau use the usbc to run monitors. Some external monitors can run off of usbc directly, but most use hdmi or Dp. I believe it alsp has an HDMI port directly on the side of the laptop as well, which helps tremendously

  Answered 4 months ago by thomas

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Q: QuestionDoes it have battery protection features like a 80% or lower charge limit to reduce wear and tear on the battery when plugged in?

Asked 6 months ago by Kris.

• A:Answer I asked this before getting it and I can confirm that this HP laptop does have this feature. It's under the HP app that you can enter by clicking on the HP logo when you click on the battery icon in the taskbar.

  Answered 6 months ago by KrisVerified Purchase

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Q: QuestionAssuming stylus is not included, which Wacom Bamboo or HP pens can be used?

Asked 7 months ago by RH.

• A:Answer HP USB-C Rechargeable MPP2.0 Tilt Natural Silver Pen as per HP website. No idea about Wacom.

  Answered 6 months ago by Anonymous

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Q: QuestionIs this really Wifi 6e or has it been updated to Wifi 7?

Asked 7 months ago by Loutizze.

• A:Answer It is 6e, not 7.

  Answered 7 months ago by TechieguyVerified Purchase

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Q: QuestionIs the touchscreen glass? Or some kind of plastic?

Asked 1 month ago by Lycanis.

• A:Answer According to the specification sheet, it has an “edge-to-edge glass” display.

  Answered 3 weeks ago by BetterByCab

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Q: QuestionDoes this laptop have a secondary m.2 slot ?

Asked 2 months ago by JoStarz.

• A:Answer In regard to storage capacity, this unit has a single M.2 slot that can accommodate up to a 2280-sized SSD.

  Answered 3 weeks ago by betterbycabVerified Purchase

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Q: QuestionHow do I activate the backlit keyboard? With no lights I was not able to make out the keys because there was no backlighting and I turned off all of the lights? Is there something I must turn on?

Asked 4 months ago by rjparkerjr.

• A:Answer Use the "f5" key on your keyboard without pressing the "fn" key.

  Answered 3 months ago by Anonymous

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